Dipal Shah
Dipal Shah is an accomplished technical professional and product trainer with over 15 years of experience across the security and technology sectors. Currently serving as a Product Trainer at Gallagher Security, she brings extensive expertise in technical instruction, access control systems, and security technology. Her career has progressed through a variety of roles including Manufacturing Engineer, Technical Support Specialist, Team Leader, and Technical Trainer, demonstrating a consistent record of growth and achievement. Dipal’s dedication to training is rooted in a philosophy of connecting education to purpose, believing that learning not only builds skills but also cultivates character, discipline, and self-realization.
Throughout her career, Dipal has delivered impactful training programs for both internal teams and clients, including her tenure at Sapiens, AMAG Technology, and Axis Communications. She has been recognized for her innovative approaches, teamwork, and ability to translate complex technical content into accessible learning experiences. Colleagues consistently praise her technical knowledge, enthusiasm, and commitment to helping others succeed, making her a trusted mentor and invaluable asset in every organization she serves.
Beyond her professional accomplishments, Dipal is deeply committed to volunteer work and community engagement, supporting organizations like the North Museum of Nature & Science and SAAL Lancaster. Fluent in English and Gujarati, she combines her technical expertise with a global perspective and a passion for lifelong learning, embodying a philosophy that education, when rooted in purpose, can foster both individual growth and collective advancement.
• Computer Repair and Refurbish
• Introduction to Flash CS5
• Creating Outstanding e-Learning with Adobe Captivate
• HACC, Central Pennsylvania's Community College- Associate's
• Scarborough Training Int. Inc., Ontario
• Gujarat University
• SAAL Lancaster
• North Museum of Nature & Science
What do you attribute your success to?
I attribute my success to hard work and persistence.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to recognize the impact you make when a student tells you they loved your class and learned so much.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to make up your mind and go for it.
What are the biggest challenges or opportunities in your field right now?
A major challenge early in my career was being a female in the field, while a key opportunity has been the ability to educate and inspire others.
What values are most important to you in your work and personal life?
The most important values to me are sharing education and supporting each student along their learning journey.