Dr. Divya Jaiswal
Dr. Divya Jaiswal is a Principal Consultant and recognized thought leader in Life Sciences technology and Regulatory Information Management, with nearly two decades of experience driving digital transformation across global pharmaceutical and biotech organizations. Based in the San Francisco Bay Area, she specializes in Veeva Vault RIM, eTMF, and CTMS administration, configuration, and optimization—helping regulatory, clinical, and quality teams modernize operations while maintaining compliance in highly regulated environments.
Throughout her career, Dr. Jaiswal has partnered with leading organizations including Novartis, Daiichi Sankyo, Pfizer, AstraZeneca, and Arcus Biosciences to design future‑state architectures, streamline regulatory workflows, and implement scalable, validated systems aligned with GxP, 21 CFR Part 11, and emerging global standards. Her expertise spans system administration, user provisioning, metadata and workflow design, change management, and end‑to‑end system validation (CSV/CSA). She is known for translating complex business needs into actionable technology solutions that enhance efficiency, data integrity, and inspection readiness.
A strong advocate for responsible AI and innovation in Life Sciences, Dr. Jaiswal contributes to industry knowledge through publications, webinars, and thought leadership on topics such as Computer Software Assurance (CSA), RPS standards, and regulatory modernization. She is also a Council Working Formation Group member with Global Alliance for Artificial Intelligence (GAFAI), reflecting her commitment to ethical and impactful AI adoption.
Dr. Jaiswal holds a Doctorate in Management Studies (Clinical Research), a Master of Pharmacy (Medicinal and Pharmaceutical Sciences), and multiple professional certifications including Veeva Platform Administrator, SAFe Product Owner/Product Manager, CSM, ITIL, and Microsoft Azure Fundamentals. Her blend of scientific training, regulatory expertise, and technology leadership has made her a trusted advisor to Life Sciences organizations seeking to elevate their digital maturity and regulatory excellence.
• Veeva Vault Platform Certified Administrator
• Doctorate in Management Studies (DMS)
• DLF Iron Lady Award
• People's Award
• Council formation workgroup Member for Policy Regulation and International Cooperation with Global Alliance for Artificial Intelligence (GAFAI)
• 𝗚𝗹𝗼𝗯𝗮𝗹 𝗔𝗜 𝗗𝗲𝗹𝗲𝗴𝗮𝘁𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗨𝗦𝗔 -GAFAI
• Speech Judge at National Speech & Debate Association (NSDA)
• Judge Annual Hackathon at Computer Engineers of the Next Generation (CENG)
What do you attribute your success to?
I attribute my success to a combination of continuous learning, disciplined execution, and a deep commitment to improving how Life Sciences organizations operate. Throughout my career, I have focused on understanding both the science and the systems behind regulatory and clinical processes, which has allowed me to bridge gaps between business needs and technology solutions. I have also been fortunate to work with exceptional mentors, colleagues, and teams who have shaped my thinking and pushed me to grow. Above all, I credit persistence, curiosity, and a genuine passion for building compliant, future‑ready systems that make a meaningful impact.
What’s the best career advice you’ve ever received?
The best career advice I have ever received, was to stay curious and never stop learning. It reminded me that growth doesn’t come from knowing everything—it comes from being willing to explore, ask questions, and evolve with every new challenge. I was also told early in my career to “build relationships before you need them,” and that has shaped so much of who I am professionally. The mentors, colleagues, and teams I have connected with over the years have opened doors, expanded my thinking, and supported me in ways I could never have predicted.
That combination—continuous learning and genuine relationships—has guided every major step in my career.
What advice would you give to young women entering your industry?
I would tell young women entering this industry to trust their voice, even before they feel fully “ready.” Life Sciences is a complex, highly regulated world, and it’s easy to think you need to know everything before you speak up. You don’t. Curiosity, willingness to learn, and the courage to ask thoughtful questions will take you further than perfection ever will.
I would also encourage them to build relationships early—find mentors, allies, and peers who challenge you, support you, and help you grow. Some of the most meaningful turning points in my career came from people who believed in me before I believed in myself.
And finally, don’t underestimate the value of your perspective. Whether you come from a scientific, technical, or regulatory background, your unique way of thinking is an asset. This industry needs more women who lead with clarity, empathy, and conviction. Your presence is not just welcome—it’s necessary.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in our field (Life Sciences Technology & Regulatory Transformation) right now, is the rapid pace of technological change compared with the slower, highly regulated environments in which Life Sciences organizations operate. Teams are trying to modernize legacy systems, adopt cloud platforms like Veeva Vault, and embrace automation—while still maintaining compliance, data integrity, and inspection readiness. Balancing innovation with regulatory expectations continues to be a delicate but essential task.
At the same time, this challenge is also our greatest opportunity. The shift toward structured data, end‑to‑end RIM modernization, and Computer Software Assurance (CSA) is opening the door for smarter, more efficient, and more connected regulatory ecosystems. AI and advanced analytics are beginning to reshape how we manage submissions, quality processes, and clinical documentation. Organizations that invest in digital maturity now will be better positioned for speed, transparency, and global regulatory alignment in the years ahead. Ultimately, the opportunity lies in helping Life Sciences companies move from compliance‑driven systems to truly intelligent, future‑ready platforms—and that’s where our work becomes both impactful and exciting.
What values are most important to you in your work and personal life?
The values that matter most to me—both in my work and in my personal life—are integrity, curiosity, and empathy. Integrity guides how I show up every day; I believe in doing the right thing even when it’s not the easiest path, especially in an industry where trust, compliance, and accountability are foundational. Curiosity keeps me growing. It pushes me to keep learning, exploring new ideas, and challenging myself to think differently, whether I’m solving a complex regulatory problem or navigating a new chapter in life.
And empathy is the value that ties everything together. I care deeply about the people I work with and the communities I serve. Listening, understanding different perspectives, and supporting others—especially women and early‑career professionals—gives my work meaning beyond the technical outcomes. These values shape not just what I do, but how I do it, and they’ve guided every step of my journey so far.