Dr. Pamela Marcenaro
I started my career in higher education almost by accident in 2003. I had a business degree and thought I was going to go into the corporate sector, but I needed a job to help pay for my master's degree, and somebody suggested I try applying to work at a college. The first job I landed was as an admissions counselor, which basically changed the entire trajectory of my life and career. Once I got a feel for what I was doing, providing students with just an opportunity to see themselves going through college and being able to have social mobility, that really resonated with me from a place of the impact that I can have in the life of a person. I realized this type of work was really what I wanted to do. Today, I oversee everything from admissions, registration, first-year advising, veterans services, dual enrollment, and all activities centered on onboarding that support students during their first year and then to keep them moving forward. Every day looks very different in my world. It could be working with a student who is looking to come back to college or is the first one in their family to do so, helping them apply, get advised for classes, and by moving them through an entire process to reassure that they can succeed and that they have the right resources to navigate campus. Another day I could be troubleshooting a need in a department to support my teams and strengthen our operations or working on an initiative to reach new students. Ultimately, for me, starting in admissions was probably the greatest thing that happened because I learned so much about every aspect of a college. This job also gave me an opportunity to work my way up as I grew professionally, which helped me better understand the dynamics of the different jobs I've held in higher education from director, dean, to associate vice president today.
• Doctorate in Educational Leadership
• MBA in Marketing
• Bachelor in Business Administration - Management
• AI for Leaders Certificate
• Doctorate in Educational Leadership - Rowan University
• MBA in Marketing - Fairleigh Dickinson University
• Bachelor in Business Administration - William Paterson University
• AI for Leaders Certificate - Harvard Business School Online
• County College of Morris President's Titan Award 2025
• ROI NJ Influencers: People of Color 2025 & 2023
• Hispanic Stars Rising Volume V Contributing Author 2024
• NASPA (National Association of Student Personnel Administrators)
• NACADA (Global Community of Academic Advisors)
• Mimi Washington Starrett Foundation- Board Member
What do you attribute your success to?
I think it is really based on a very strong family foundation. My parents always supported me and made sure that I always showed up and tried, that I was always doing even when things were hard, it was understood that I was going to get it done one way or another. They really encouraged me to journey through different things and not be afraid, even if I thought I wasn't good enough. Even today, they carry me and cheer me on every day, they are instrumental in my life and my mentors. Professionally, it has been some of the supervisors that I've had throughout the years who really took a leap of faith in my work, who believed in me and gave me opportunities to grow. I am truly grateful to each one of them, they've made a difference in my growth and have also contributed to my success.
What’s the best career advice you’ve ever received?
The best career advice I ever got was from a former supervisor early in my career. I was up for a promotion, and during a review, he said to me, 'You need to be more assertive.' I took that to heart. I really understood that I had to own what I do and be very clear. I really absorbed what he said, and I've used it in my career consistently, especially when I advocate for students or as I lay out plans for my teams.
What advice would you give to young women entering your industry?
It's okay to start from the very bottom and work your way up, use any opportunity given to you. I started as an admissions counselor when I entered higher education, and I learned a little about a lot. It's okay to begin from a very baseline position, because I believe that when you work your way up, when you have opportunities to learn different areas, activities, or roles, you become better equipped on navigating anything you are given. This is applicable for any industry, but in my world, admissions was probably the greatest thing that happened to me. It definitely wasn't in my cards to go into higher education, I was thinking a different route, but that's how I landed. So I tell any young women, don't be afraid to explore your opportunities because you never know where the path may take you. Be open to the possibilities, I still am today!
What are the biggest challenges or opportunities in your field right now?
I think for women in my field, the percentage of women in high-level positions is still a challenge, although growing each day. For me, a goal will be someday to possibly become a college president if I can, but we are still outnumbered by men. I think the more women can continue to move up and seek these opportunities and not be afraid of them, that will put us in a great place in higher education in the long term. Especially for women like me, Hispanic for example, who hold a doctoral degree, we're a very low percentage. There's much work to be done. It is really important that we represent, being that we're the second largest population of the United States. That's a challenge, but also an opportunity, because that's where we can really continue to grow, by fostering education and access, and by empowering our young women to think bigger and to not be afraid. I know for me it was really difficult, just the thought of going through college. A lot of people become deterred by that, especially with all the life responsibilities that many women face. For some, like me, when English isn't your first language, I was born and raised in Peru, or you have other family members to support, you get pulled in a lot of directions, it is complicated to juggle culture, needs, and getting an education. Don't let it deter you, keep going and find those who will support your journey.
What values are most important to you in your work and personal life?
I think the most important things when navigating both work and personal life are transparency and care. I value these very much. Really just being transparent, very family-oriented, and caring for others. I apply this with my own family, but also for the teams that I serve and that I support; a culture of care. If we care for one another, we can grow, we can trust one another, and we can reach our goals.