Her Story
About Ebony
I've been in quality management for about 23 years, and right now I work as a quality auditor for FM Global, one of the nation's largest commercial property insurers, overseeing the Houston and surrounding areas region. I've been there almost a year now. Before that, I launched out into the deep with ACE Integrity, starting my own quality management firm, which I still operate part-time because I wanted some stability as I have a senior in college. Through ACE Integrity, I'm doing the fun work of integrating AI and predictive behavior into quality management systems, into auditing, into predicting and reporting, and helping organizations be forward-facing with quality and all things AI. It's discovery, it's never a dull moment. Before starting my own firm, I worked probably about 15 years in quality management with organizations like NOV (National Oilwell Varco), Bureau Veritas, and TUV Rheinland. At TUV Rheinland, I led North and South America, managing over 8 countries, 32 teams, and a $2 million budget, which was exciting. I was traveling quite a bit in those roles. I made the decision to step back from extensive travel after losing my dad, which gave me a paradigm shift where I decided I valued time spent with family and loved ones more than the titles and the money. I wanted to be called mom and do the driving and drop-offs to all of the volleyball tournaments and practices. I didn't want to miss the small days and the small things, the birthday parties, the Monday moments in the everyday activities. I remember one time I was working in Brazil on a project, and I flew home on a Thursday night red-eye, got my oldest daughter ready for prom Friday, Saturday, and Sunday, then flew back out Sunday. FM allows me to be present for my two amazing daughters now, who teach me every day. I started my career after graduating college with a degree in biology and chemistry, working as a petrochemical chemist for Williams Pipeline around 2001-2002. Then I worked for Pfizer Pharmaceuticals at a facility called Incisive, which was bought out by Pfizer, but I didn't want to move to the East Coast, so I decided to stay home with my firstborn and worked contractually for a small pharmaceutical company. From there I went to PCCA (Professional Compounding Centers of America), then to Inspectorate which was bought out by Bureau Veritas, where I stayed for nine and a half years. I'm also a real estate investor, which started accidentally after my divorce when I decided to lease my house instead of selling it, and just like that I became a landlord. My daughters and I were painting, doing carpet, sheetrock, roofing, plumbing. I partnered with other single moms and we flipped houses together. During the pandemic, because of my scientific background, I started Buckler Essentials, a household goods company that began with hand sanitizers and room sprays. We got it wholesaled into Hyatt hotels, which was exciting. As an auditor going into major companies like Boeing and Disney, I'm often the only female on my team and in meetings, but I've grown quite comfortable in my own skin. I often think what would my dad say, what would my great-grandmother say if they could see me in this position of authority and knowledge, carrying that very humbly. Stewardship is a value I hold true. I am a woman of faith, and if there were one word to describe me, it's how well I steward all that's been given, all that's been placed in my hands, whether it's roles, responsibilities, people, relationships, or tasks.
Her Interview
Ten minutes with Ebony
01What do you attribute your success to?
I attribute my success to stewardship and how well I steward all that's been given to me, all that's been placed in my hands. I am a woman of faith, and if there were one word to describe me, it's how well I steward everything from roles and responsibilities to people, relationships, and tasks, and how I'm leading others well. It goes from everything from the car and cleaning out the backseat to laundry and taking good care of whatever we have, to relationships and friendships. I also believe that life moves at the speed of relationships. I've learned so much from my extensive travels around the world, which afforded me the opportunity to see that things could be done different ways, and that's okay. I've learned to be far less judgmental because we have so much to learn from one another and from different cultures. Our way isn't necessarily the better way, it's just the way that we've seen people do it more often than not, but on the opposite side of the world they may be doing something completely different and it may make sense. I've also had incredible mentors who believed in me and taught me valuable lessons, like focusing on my strengths instead of my weaknesses, and saying yes to challenges and responsibilities instead of shrinking back. I didn't get here alone. I have a village of support around me, and I have two amazing daughters who teach me every day. Parenting is really a spiritual journey where I am learning just as much from them, if not more than they're learning from me.
02What’s the best career advice you’ve ever received?
The best career advice I've ever received came from two incredible mentors. Chris McCullough, who I worked with for over 9 years at Bureau Veritas, taught me that instead of focusing on my weaknesses, which I think so many women do, I should focus on my strengths and really capitalize and hone in and sharpen those. He said instead of working to improve your weaknesses, you can do that, but spend more time sharpening your strengths. Play to your strengths and capitalize on those because you have great strengths. Another mentor, Tita M. Simmons, who I worked with at Incisive Pharmaceuticals, told me something that changed my career trajectory. She said a lot of people will say no, I don't know, I need to research, I need to go get the certifications and all of these things, and then try to do the work. But you can learn as you go. It's okay to say I'm finding out right now, I'm looking it up, I'm learning as I go, and say yes to the responsibility. Instead of shrinking back, say yes to the challenge and believe in yourself enough and empower yourself, utilize me as a resource, and then you can do it. The sky is the limit. It meant the world to me to have someone that looked like me as an African-American female that believed in me, to say hey, if I can do it, you can do it.
03What values are most important to you in your work and personal life?
The value most important to me is stewardship. I am a woman of faith, and if there were one word to describe me, it's how well I steward all that's been given, all that's been placed in my hands, whether it's roles, responsibilities, people, relationships, or tasks, and how I'm leading others well. That goes from everything from the car and cleaning out the backseat to laundry and taking good care of whatever we have, to relationships and friendships. After losing my dad, I had a paradigm shift where I decided that more than the titles and the money, what I really valued most was time spent with family and loved ones. I wanted to be called mom and do the driving and drop-offs to all of the volleyball tournaments and practices. I didn't want to miss the small days and the small things, the birthday parties, the Monday moments in the everyday activities. The things I treasure most about my dad weren't necessarily the big trips, but the small moments, the Monday moments in the everyday activities, and I decided I wanted to be present for that. I also value being present and fully engaged. I've been reading books like The Power of Now by Eckhart Tolle about being fully present. I value learning and growth, constantly taking courses on emotional intelligence, communication, and relationships, because I really think that life moves at the speed of relationships. I've learned to be less judgmental and more open through my travels, recognizing that there are multiple ways to do things and our way isn't necessarily the better way.
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