Elaine V. Morency
Elaine V. Morency is a seasoned global crisis management and business continuity leader, currently serving as Senior Corporate Crisis Manager at Medtronic, one of the world’s largest medical technology companies. In this role, she oversees enterprise-level crisis governance, leads global incident response, and drives comprehensive preparedness strategies that protect people, operations, and organizational reputation. Her work ensures Medtronic’s complex global supply chain remains resilient amid emerging threats, geopolitical instability, and operational disruptions.
With deep expertise in crisis management, emergency preparedness, and ISO 22301–aligned business continuity, Elaine develops and implements programs that minimize disruption, strengthen organizational readiness, and safeguard mission-critical functions. Prior to her role at Medtronic, she served in key leadership positions at DHL Global Forwarding, where she directed Business Continuity Management for the Americas Region and advanced supply chain security initiatives across high-risk markets. Her ability to navigate complex, high-profile crises, conduct international audits, and drive cross-functional risk mitigation has positioned her as a trusted advisor and strategic partner to global executive leadership.
Elaine holds a Master of International Business Administration from Nova Southeastern University. She is certified as an ISO 22301 Lead Auditor and BCMS Implementation Specialist, and she is fully bilingual in English and Spanish.
Beyond her professional accomplishments, Elaine is deeply grounded in her role as a wife and mother, drawing inspiration, resilience, and purpose from her family. Committed to continuous learning and community impact, she actively engages in volunteer leadership, mentorship, and development initiatives that empower the next generation of global leaders and strengthen resilience in the community she serves.
• ISO 22301:2019 BCMS Lead Auditor
• ISO 22301:2019 BCMS Implementation
• Nova Southeastern University
• DHL Global Forwarding - Employee of the Year 2020
• Rotary Club of Weston Scholar
• Global Leadership & Service
What do you attribute your success to?
I attribute my success first and foremost to my relationship with God, whose guidance, wisdom, and grace I seek daily through reading and living by the Bible. My journey has also been shaped by the mentorship of exceptional leaders, including my parents, whose teachings, example, and counsel have poured into me and helped forge the woman I am today. I am strengthened by the unwavering support of my husband, a strong leader in our home who encourages me in every endeavor and stands beside me through every season. And above all, my son inspires me to work tirelessly to make this world a better, safer, and more compassionate place for him and for the generations that will follow.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to not wait until I’m perfect to move forward. Take the leap! Growth, refinement, and confidence come in the process, not before it. This mindset has empowered me to pursue opportunities boldly, even when the path wasn’t fully clear. I encourage others to embrace boldness, lean into discomfort, and trust their instincts when faced with big decisions, because progress favors those who move with courage, not perfection.
What advice would you give to young women entering your industry?
I would advise young women entering my industry to stay informed, stay resilient, and never underestimate the power of their presence in any room. Lead with confidence and humility, and remain committed to continuous learning. Seek mentorship, build strong networks, and surround yourself with people who challenge and elevate you. And above all, learn to reframe fear as opportunity, especially when navigating emerging innovations like AI. Your voice, your perspective, and your leadership matter more than you know.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field right now include adapting to the rapid rise of AI and automation in crisis management. We must learn to navigae information overload and reduce mental fatigue in fast-paced corporate environments. Some people fear job displacement as technology continues to evolve. At the same time, these challenges bring tremendous opportunity. We can harness AI to elevate dashboards, strengthen reporting, and enhance real-time crisis visibility. We can build more resilient teams, create scalable systems, and use technology to free up human capacity for strategic decision-making. Perhaps most importantly, we have the chance to expand our global influence by mentoring and preparing the next generation of leaders who will shape the future of resilience.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are integrity, faith, clarity of purpose, service-driven leadership, authenticity, continuous growth, and the courage to act decisively in times of uncertainty. These principles ground me, shape my decisions, and guide the way I lead, collaborate, and pursue meaningful impact in every space I step into.