Elaine Morency
Elaine V. Morency, MIBA, is a seasoned Senior Corporate Crisis Manager at Medtronic, where she leads global crisis management and business continuity efforts to safeguard operations and ensure organizational resilience. With extensive experience in crisis management, emergency preparedness, and business continuity, Elaine develops and implements comprehensive strategies that minimize disruptions, protect stakeholders, and enhance operational effectiveness across complex global organizations.
Prior to Medtronic, Elaine held leadership roles at DHL Global Forwarding, overseeing Business Continuity Management for the Americas and spearheading supply chain security initiatives. She has successfully managed high-profile crises, implemented risk mitigation strategies, and conducted training and audits to ensure compliance with international standards, including ISO 22301. Her career is marked by a unique blend of operational expertise, strategic planning, and hands-on leadership that drives measurable results in dynamic and high-stakes environments.
Elaine holds a Master of International Business Administration from Nova Southeastern University and a Bachelor of Business Administration from DeVry University. She is certified as an ISO 22301 Lead Auditor and BCMS Implementation Specialist and is fluent in English and Spanish. Committed to professional growth and global impact, Elaine also actively engages in volunteer initiatives, mentoring, and programs that strengthen leadership and community development worldwide.
• ISO 22301:2019 BCMS Lead Auditor
• ISO 22301:2019 BCMS Implementation
• Nova Southeastern University
• DeVry University
• DHL Global Forwarding - Employee of the Year 2020
• Rotary Club of Weston Scholar
• Global Leadership & Service
What do you attribute your success to?
I attribute my success to my faith, my ability to remain calm in chaotic situations, and my genuine passion for helping others—whether in the boardroom or in my community. Staying grounded in service and keeping a heart for others has guided both my professional decisions and my personal mission.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to not wait until I’m perfect to move forward. Take the leap—you can grow and refine as you go. I encourage others to embrace boldness, lean into discomfort, and trust their instincts when faced with big decisions.
What advice would you give to young women entering your industry?
I would advise young women entering my industry to stay informed, stay resilient, and never underestimate the power of their presence in a room. Lead with confidence and humility, and always be learning. I also emphasize the importance of mentorship, networking, and reframing fear as opportunity, especially when navigating innovation like AI.
What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field right now include adapting to AI and automation in crisis management, managing information overload and mental fatigue in fast-paced corporate environments, and addressing the fear of job displacement due to technology. At the same time, there are significant opportunities, such as harnessing AI tools to enhance dashboards, reporting, and crisis visibility, building resilient teams and scalable systems, and expanding global influence by mentoring future leaders.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are integrity, faith, service-driven leadership, authenticity, continuous growth, and having the courage to act decisively in times of uncertainty. These principles guide my decisions, interactions, and commitment to making a meaningful impact.