Elisha Mumm

She is a dedicated healthcare administration and senior living professional with a strong background in long-term care management, operations, and employee development. Currently serving as Administrator of St. Francis Convent at the Sisters of St. Francis of the Holy Cross, she provides leadership and operational oversight for the convent community. Prior to this role, she served as Director of Housing at Oak Park Place, where she led process improvements, implemented expense tracking systems, decreased call light exception times by 44%, eliminated staffing agency use, and significantly reduced payroll errors. She also raised customer satisfaction through re-implementing care conferences and grievance processes. Her career includes serving as Administrator in Training at Rennes Group, where she conducted interviews, participated in the annual budget process, ensured compliance during state surveys, and resolved resident and family grievances. She also served as Activity Assistant at Rennes Group, Resident Assistant at the University of Wisconsin-Eau Claire, and Substitute Teacher at Encompass Child Care. She holds a degree in Healthcare Administration, Leadership Studies, and Long-Term Care Administration from the University of Wisconsin-Eau Claire, where she maintained a 4.0 GPA. She is recognized as a compassionate, process-driven, and collaborative leader who is deeply committed to enhancing the quality of life for residents and staff in senior living and healthcare communities.