Elizabeth Krauss-Shadley

Business Operations Manager
Datacom Professionals
Malverne, AR 72104

Elizabeth Krauss-Shadley is an accomplished Operations and Human Resource Manager with extensive experience building high-performing teams in the construction, low-voltage, and telecommunications industries. Holding a Bachelor’s in Business Administration from Strayer University and an MBA from the Jack Welch Management Institute, Elizabeth combines strategic leadership with hands-on operational expertise to drive efficiency, growth, and client satisfaction. She is recognized for her skills in talent management, recruiting, team motivation, and business analysis, which enable her to align people and processes with organizational objectives.

In her current role at Datacom Professionals, Elizabeth oversees the day-to-day operations and team development across the company’s dual service lines: Managed IT Services and Low-Voltage Integration. She ensures that commercial clients receive proactive and reliable IT support while managing complex projects involving security, access control, surveillance, and structured cabling systems. Her approach emphasizes operational excellence, resource planning, and cross-departmental collaboration, creating an environment where teams can thrive and clients trust in the company as a true technology partner.

Beyond her professional accomplishments, Elizabeth is deeply committed to her community. She has volunteered as a head soccer coach for the Boys & Girls Clubs of America and the YMCA, mentoring young athletes to develop confidence, teamwork, and perseverance. An advocate for animal welfare and a passionate nature photographer, Elizabeth balances her career with activities that reflect her dedication to mentoring, community engagement, and inspiring the next generation.

• Anti-Discrimination Certificate for Recruitment
• Diverse Talent in Recruiting and Hiring
• Diversity Recruiting
• Uncovering Unconscious Bias in Recruiting and Interviewing
• Anti-Discrimination Certificate for Recruiting
• Building Resilience as a Leader
• Learning Personal Branding
• Organization Communication

• Jack Welch Management Institute - MBA

• YMCA

Q

What do you attribute your success to?

I attribute my success to my adaptability and my ability to respond effectively under pressure. I take pride in thinking on my feet and handling challenging situations with composure and efficiency. My background in leadership and management has shaped my approach to building trust and fostering empathy within my team, ensuring we work collaboratively toward our goals. I consider my adaptability—especially in a fast-paced, 24/7 industry—to be one of my most significant professional accomplishments.

Q

What’s the best career advice you’ve ever received?

The best career advice I’ve ever received came from two people who profoundly influenced me. My father, Bernie Krauss, served 29 years in the Army and later became VP of a contracting company. He taught me the importance of dedication and hard work while still making time to be present for family—a lesson in balancing professional commitment with personal values. I also learned from my first boss, whose resilience and determination as an immigrant overcoming adversity after 9/11 left a lasting impression on me. Watching his commitment to his work and family showed me the power of perseverance, integrity, and leading by example.

Q

What values are most important to you in your work and personal life?

The values most important to me in both my work and personal life center around connection, care, and balance. I cherish spending quality time with my four children and enjoy giving back to my community through volunteer soccer coaching. I also have a passion for fostering pets and capturing the beauty of nature through photography in my downtime. These activities remind me of the importance of empathy, patience, and mindfulness—qualities I bring to both my personal relationships and professional endeavors.

Locations

Datacom Professionals

Malverne, AR 72104