Elizabeth Ngosa

Administrative Assistant
Columbia, MD 21044

Elizabeth Ngosa is currently an administrative assistant with a health department program that promotes social skills enrichment for adults with autism. In this role, she creates daily schedules with staff, greets and supports members, ensures safety, and helps coordinate activities that foster personal growth and joy. She finds fulfillment in making a difference in the lives of her colleagues and patients, bringing value through compassion, structure, and care.

Elizabeth began her professional journey in Zambia at just 18 years old, starting as an insurance intern before building a 13-year career in the field. She advanced into roles as an underwriter, claims personnel, and eventually assistant manager, where she led teams, streamlined processes, and ensured compliance with regulations. After years of success, she began seeking new opportunities for growth and connection, leading to her transition into healthcare when she relocated to the United States in 2023.

Alongside her professional roles, Elizabeth is an International Certified Life Coach and the founder of Liz-Mumpreneur Limited, a company that delivers personal development coaching and social impact projects. Her entrepreneurial drive has earned her recognition, including the CITI Microentrepreneurship Award (2020) and the Runner-Up Entrepreneur Award from the Centre of Excellence in the UK (2021).

Elizabeth continues to expand her credentials in healthcare while blending her skills in coaching, leadership, and service. In her free time, she enjoys visiting museums, exploring historical sites, and appreciating art, which inspire her passion for learning and connection.

• Chartered Insurance Institute - 2013

Q

What do you attribute your success to?

I attribute my success to the fact that one of my biggest accomplishments has been leading a team without necessarily having a title. I never felt the need to have the word “leader” attached to my role to step up and make a difference. I have always been willing to do any job that was needed, and for the first time in my career, I made the choice to put myself first—and that has allowed me to grow in ways I never imagined.

Q

What advice would you give to young women entering your industry?

The advice I give to young women entering the industry is simple: don’t think twice. Get a mentor, and get an education. Both will carry you through challenges, open doors, and help you realize that you are capable of more than you think.

Q

What are the biggest challenges or opportunities in your field right now?

One of the biggest challenges I have faced in my career has been the culture shock of moving from Zambia to the United States. Adapting to a new country, a new work culture, and an entirely different way of life has not been easy, but it has strengthened me and given me resilience that I carry with me every day.

Locations

Columbia, MD 21044