Emily Dunn, Head of Marketing at CCWomen on Influential Women

Influential Woman · CMP CCWomen

Emily Dunn

Head of Marketing at CCWomen, CCWomen

New York, NY

Certifications · Degrees · Memberships

Degree Several degrees in anthropology Degree Graduate school

Her Story

About Emily

Emily Dunn serves as a key figure in community building and growth marketing strategy development at CMP, the Customer Contact Research Company, in New York, NY. She has been with the company for 10 years, advancing from her initial role as receptionist to positions in digital marketing and now to her current focus within the Customer Contact Women division, where she works to break isolation among professionals and create opportunities for visibility and advancement. Dunn holds several degrees in anthropology, earned through graduate school while working full time and attending night classes, a background that informs her approach to marketing and community building. She credits her professional success to the people around her who provided opportunities and support, and she values taking accountability while advising others to be decisive by recognizing that if it is not a yes, it is a no. Dunn also offers guidance to young women entering the field to advocate for themselves without hesitation. Outside her primary role, she supports causes including the ASPCA, NPR, and the Suicide Hotline of America, and pursues interests as a long-distance runner and photographer.

Her Interview

Ten minutes with Emily

01What do you attribute your success to?

The people around me, for sure. I've had a lot of really great opportunities, I've been exposed to a lot of opportunities because of people that I've worked with who have listened to me when I've expressed wanting to grow or want to try something new, and who have just leaned in and helped me. I really cherish the people who took a chance on me and helped me get to where I am today, and I really try to also do that to other people when I can.

02What’s the best career advice you’ve ever received?

If it's not a yes, it's a no. I think about it quite a bit, and anytime I make a decision about anything, or anytime I have somebody in our team who is struggling with a direction to go, I'm always saying, if it's not a yes, it's a no. Just don't puddle through it, just make a decision and move on. That really helps with being decisive.

03What advice would you give to young women entering your industry?

Don't be afraid to advocate for yourself, that advocating doesn't mean you're being emotional, it means that you're standing up for what you feel is right, and the way that you want you deserve to be treated, and that is nothing but appropriate.

04What are the biggest challenges or opportunities in your field right now?

Challenges in the industry, especially being in a community that's built for women by women. There have been obvious challenges in the world today that make it hard for professional women in their different environments. Being able to communicate how important it is to bring in gender equity has been definitely a challenge. Promoting equality and getting people a seat at the table and getting their voices heard.

05What values are most important to you in your work and personal life?

Taking accountability. I really try to champion people who are not afraid to take accountability for things that maybe didn't go the way they wanted to, or things that have happened. I don't think there's any weakness in saying that, you know what, didn't do the best on that, but I have a plan to move forward. I really try to embody that myself, and acknowledge when I've had a shortcoming, and come with a solution.

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