Influential Woman · Medical Device Sales

Emily McCall

Ortho-Sales Stryker Womens Network JR Site Lead, Stryker

Northville, MI

2Awards received

Certifications · Degrees · Memberships

Degree Undergraduate degree in Exercise Science Degree Master's degree in Occupational Therapy Member Stryker Women's Network (Field Liaison and former President)

Her Story

About Emily

I am currently a regional sales manager in medical device, specifically joint replacement, where I lead a team of 20 individuals. I've been with Stryker for almost 8 years, starting as a sales rep for 6 years in trauma before moving into my current leadership role 18 months ago. My main area of expertise is connecting people and being inclusive and collaborative with all of our different business partners. I work very closely with different business units, our customers - whether that's a surgeon, a scrub tech, or a CEO - and I try to be as inclusive and collaborative as possible. Every day is different, which I love. I start my day checking sales and all of our metrics, reaching out to all of my different reps, connecting with them about opportunities and challenges in specific territories. Some days I spend in the OR, customer-facing, depending on what my goals and objectives are for that specific customer. I also host customer dinners, cadaver labs, and different events with residency programs in the area. I believe I am one of three female joint replacement sales managers around the country for my company, and we're maybe 5% of all regional sales managers throughout the entire company. I recently held a women in ortho event where we pulled in all of our surgeons, residents, and fellows from the metro Detroit area - there were 65 women in the room, and it was so inspiring to see how impactful we are when we come together.

Her Interview

Ten minutes with Emily

01What do you attribute your success to?

Honestly, I would say nowadays, my family - my immediate family, my kids and my husband. My husband is my cheerleader in the background, he's constantly motivating me and challenging me to be the best version of myself. But I would say before that, it was my direct family, so my mom. Watching her when I was young - both my parents were entrepreneurs and they owned their own business, and they struggled at times, and they had really successful years and down years. Just watching them was a huge motivating factor for me.

02What’s the best career advice you’ve ever received?

The best career advice I ever received was to just be as calm and collected as you can, especially in front of customers. It's kind of a running joke in med device, but it's very high stress in these cases, and there's a lot of things that are thrown at you - you're drinking from a fire hose. But if you can just be a calm presence and think through and problem solve, you're going to be a lot better. You instantly gain credibility with your customers and with the people that you work with if you're able to just have a level-headed mind. There's definitely been times where I look back and I'm like, well, I did not handle that correctly. I think it's just always learning from your mistakes and trying to keep as level-headed as of a mind as you can, and see things, try to look through different lenses - everybody's got a different perspective in how things are being handled. Overall, I would say keeping an open mind and trying to just be level-minded.

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