Emma Dolan

Graduate research fellow at Boston University with a diverse background spanning research, healthcare support, legal services, and people-centered operations. Experienced in patient-facing coordination as a Patient Liaison at a sports medicine practice, supporting scheduling, communication, and patient experience. Also brings paralegal experience handling case support and administrative coordination, alongside 7 years at Starbucks progressing into supervisory and management roles, building strengths in team leadership, customer service, and fast-paced operations.