Her Story
About Emma
Emma Wagner is a Major Markets Account Executive at Paylocity, where she partners with mid-sized businesses and nonprofit organizations across Pittsburgh and Erie, Pennsylvania to deliver modern, AI-driven human capital management (HCM) solutions. In her role, she focuses on building and managing long-term client relationships, collaborating with partners and brokers, and sponsoring community initiatives that support mission-driven organizations. She works closely with organizations to help them streamline HR and payroll processes, improve employee engagement, and strengthen overall workforce efficiency while staying aligned with their organizational values. Her professional approach is rooted in empathy and a strong commitment to purpose-driven work. Emma specializes in supporting workforce strategies, including retention-focused training, employee engagement initiatives, and HR transformation efforts designed to improve both culture and operational performance.
She views sales as an extension of community engagement rather than a transactional function, prioritizing meaningful relationships and long-term impact over short-term outcomes. Through sponsorships, training, and ongoing advisory support, she helps organizations not only adopt technology but also use it to advance their mission and better serve their communities.
Emma began her career in education after earning a bachelor’s degree in special education and early childhood teaching from Point Park University, where she worked as a special education teacher in emotional support and autistic support classrooms in Pittsburgh. During this time, she also engaged in nonprofit work through the Center of Life, strengthening her commitment to community development and youth support throughout the community of Hazelwood. She later transitioned into sales and business development, gaining experience at City Life Residential, where she supported investment efforts tied to housing initiatives in underserved communities, followed by a role at Paycom in HCM technology. She now brings this diverse background together at Paylocity, where she serves as a trusted advisor to mission-driven organizations seeking to create lasting operational and social impact.
Her Interview
Ten minutes with Emma
01What do you attribute your success to?
I honestly attribute a lot of my success to my mom. She’s the person who shaped so much of who I am , how I treat people, how hard I work, and how I handle challenges. She always taught me to keep going even when things are hard, stay grounded, and lead with empathy no matter the situation. Her support and belief in me has always pushed me to aim higher, and a lot of the way I approach relationships, work, and life in general comes directly from her example.
02What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is that reliability and consistency matter more than talent or skills alone. In both teaching and sales, I’ve learned that showing up with dependability, following through on commitments, and maintaining steady effort over time builds far greater trust and long-term success than natural ability on its own. Skills can be developed, but consistency and reliability are what truly establish credibility and create lasting impact in any professional environment.
03What advice would you give to young women entering your industry?
My advice to young women entering corporate sales is to lead with confidence and conviction in your voice. Don’t feel pressured to shrink yourself or conform to environments that don’t reflect who you are your perspective and approach to building relationships are real strengths. Focus on learning, consistency, and follow-through, and let your credibility be built through preparation and trust rather than trying to fit a specific mold. Confidence comes through action, so speak up even while you’re still growing and continue refining your skills without losing your identity. Confidence is often built in the middle of doing something hard, not before it! Surround yourself with mentors and supporters who reflect that and trust that your voice and presence belong at the table you’ve earned to sit at.
04What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field right now is that organizations are being asked to do more with much less. Budgets are tighter, teams are leaner, and leaders are under pressure to improve efficiency while still attracting and retaining strong talent. In markets like Pennsylvania, that challenge is even more visible as many organizations are competing for talent without the ability to simply increase compensation across the board.
At the same time, I think this creates a major opportunity for companies to get more creative and intentional about the employee experience. Organizations are focusing more on culture, flexibility, communication, development opportunities, and technology that removes administrative burden so employees can focus on meaningful work. The companies that will stand out are the ones finding ways to support and engage their people holistically, not just financially.
05What values are most important to you in your work and personal life?
There are many values I try to hold close, but the one I truly live by is empathy. No matter who you are speaking to or what situation you are in, empathy can never do harm, it can only create understanding and open new perspectives. I believe leading with empathy allows you to make a more meaningful impact on the people around you, which everyone has a goal to accomplish some impact during our time here.
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