Erica Sewell
Erica Sewell is an accomplished Emergency Communications Supervisor with over 20 years of dedicated service at the City of Murfreesboro, Tennessee. In her role, she expertly manages emergency and non-emergency calls, utilizing the Central Square CAD system to triage and prioritize incidents with precision and speed. Erica’s ability to multitask—simultaneously monitoring multiple radio channels while coordinating medical, fire, and police responses—has been critical to ensuring public safety and efficient emergency response.
With a strong foundation in education and civil engineering studies from the University of Central Oklahoma and Tennessee Technological University, Erica brings analytical thinking, problem-solving, and organizational skills to her work. Her background allows her to approach complex emergency situations with both a methodical and calm mindset, ensuring the best possible outcomes for the community she serves.
Beyond her technical expertise, Erica is recognized for her leadership, critical thinking, and unwavering dedication to public service. Her commitment to excellence in emergency communications has made a lasting impact on the City of Murfreesboro, and she continues to mentor and guide her team to uphold the highest standards in emergency response.
• Unviversity of Central Oklahoma
• Tennessee Technological University
• Angels for Protectors
What do you attribute your success to?
I attribute my success to my strong family values and a solid work ethic. They’ve guided me through challenges and motivated me to stay dedicated, focused, and committed to doing my best every day.
What advice would you give to young women entering your industry?
I would advise young women entering this industry to always give their best effort while also remembering to take care of themselves. Balancing dedication with self-care is key to long-term success and fulfillment.
What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life include caring for my family, especially my mother, and supporting those around me. I also value travel and giving back to the community, such as supporting the First Responders Motorcycle Club.