Her Story
About Erika
Erika Brown is a YouTube Strategist with over 12 years of experience in social media marketing, community management, and digital content strategy, currently based in Appleton, Wisconsin. She works at Cisco, where she leads the YouTube channel strategy across multiple business units, helping shape how the company uses video content to drive brand awareness, engagement, and audience growth. In addition to her corporate role, she is also the owner of Raíz & Reach Marketing, LLC, a bilingual Spanish-English marketing agency focused on social media, SEO, and consulting services for underserved small businesses in Wisconsin.
Erika began her career in 2013 in bilingual customer service before quickly transitioning into social media and community management roles with major organizations including Johnson & Johnson and Kimberly-Clark. At Kimberly-Clark, she advanced into senior community management, where she developed expertise in social listening, crisis communication, and content optimization. Her ability to combine analytical insights with creative strategy ultimately led her to Cisco, where she progressed through multiple roles and now oversees YouTube strategy, including content planning, governance, optimization, and cross-functional campaign alignment.
Throughout her career, Erika has built a reputation for being a self-driven strategist who specializes in turning complex marketing goals into effective video and social content systems. She is known for her deep expertise in YouTube strategy, SEO, and social analytics, as well as her ability to collaborate across global teams, from marketing and sales to executive leadership. Beyond her corporate achievements, she is also passionate about entrepreneurship and community empowerment, using her agency to support Spanish-speaking and local businesses in building stronger digital presences.
Her Interview
Ten minutes with Erika
01What do you attribute your success to?
I would say being willing to learn more. As I mentioned, not having a degree meant that I had to sort of push myself a little bit more to learn multiple things outside of my job description. I think that it's just something that I'm always going to be proud of, that I didn't just say, this is on my job description, and I'm going to just go with that. It was more learning outside of that, being able to take on stretch roles, or being able to take on different responsibilities, which is what allowed me to jump into the next company or the next role, because I started gaining all that knowledge.
02What’s the best career advice you’ve ever received?
The best career advice I have ever received came recently and centers entirely around the concept of exposure. Hard work is essential, but talent alone isn't always enough if no one can see it. I received leadership training through my job at Cisco, and they did a survey asking what you think is more important when trying to grow within your career. I thought it would have been delivering work and being able to be on top of things, but it turned out that it was actually exposure, which I didn't think had a huge impact on being able to grow and move up. You can still do a great job, but sometimes doing all the great job is not going to get you anywhere if you're not showing that yourself. It's not just, I'm gonna do this work and keep it to myself and not even share what I'm doing. A lot of us just decide to do the work and don't share it out, don't take ownership. You feel proud of the work that you did, but sometimes you don't want to almost toot your own horn, and you almost have to do that in order for others to see what you're doing and the value of your work, and be able to expose yourself that way.
03What advice would you give to young women entering your industry?
I would say the same that I was talking about earlier when it comes to taking on stretch assignments and projects, and doing a little bit more outside your job description, but of course, without losing sight of what you're worth. You don't want to start taking on too much that all of a sudden everyone knows, oh yeah, she's the one that gets it done, let's just give it to her. You also have to learn how to say no at some point and feel empowered to say no. Something that I'm learning right now too is exposure. I didn't know how important exposure was to be able to grow within your career, whether that is making connections at where you work or making connections outside of your work, meeting new people and understanding what they do and how they got there, because that also helps open doors, just knowing people as well.
04What are the biggest challenges or opportunities in your field right now?
The most significant dynamic in my career right now is balancing a rewarding corporate role with the rapid growth of my bilingual marketing agency. I launched the agency to provide specialized social media, SEO, auditing, and consulting services tailored specifically for the Spanish-speaking market in Wisconsin, a niche that was heavily underserved. While the immediate market interest has been incredible, it brought a classic entrepreneurial challenge: you don't know how much is too much until you are already overwhelmed. The opportunities are everywhere, but time is finite. I am currently navigating the unknown of what comes next, weighing a fulfilling corporate path where I love the values and the culture against the exciting, uncharted potential of growing my own agency. The core challenge is time management and strategic prioritization.
05What values are most important to you in your work and personal life?
My foundational value is honesty. In both corporate strategy and agency consulting, transparency is the bedrock of building long-term trust. Being upfront with clients and colleagues about data, expectations, and capabilities is non-negotiable for sustainable success.
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