Erika Roys, CLIC, WCIP
Erika Roys, CLIC, WCIP is an insurance executive and consultant serving as the Arizona, Nevada, and A&E Division Vice President at Inszone Insurance Services. She has over 16 years of experience in the insurance industry, specializing in commercial lines, business risk analysis, and complex insurance solutions for small, mid-sized, and large commercial accounts. Her expertise spans property and casualty insurance, professional liability, workers’ compensation, and both standard and excess & surplus (E&S) markets. Originally from Lima, Peru, Erika began her academic path in law, earning her law degree before moving to the United States over two decades ago. She started her insurance career in California working in agency roles, including State Farm, and steadily advanced through positions in personal lines, account management, and commercial division leadership. Over time, she moved into management and executive roles, eventually becoming a vice president responsible for team leadership, operations, and strategic growth across multiple states. In her current role, Erika leads teams and manages key operational initiatives, including training, client retention, KPI performance, and implementation of insurance platforms and processes. She is known for her structured, relationship-driven approach to insurance consulting, with a strong emphasis on contract review, risk mitigation, and client protection. Her leadership style combines technical expertise with a focus on mentorship, accountability, and continuous development within her organization.
• Crestcom L.E.A.D.R.
• Applied Net Champion
• Workers Compensation Insurance Professional
• Commercial Lines Insurance Consultant
• P&C License
• Explosive Impact award (2023)
• Goose Shepherd Award (2024)
What do you attribute your success to?
I attribute my success to consistency, resilience, and a strong belief in myself. I’ve learned to show up even when things aren’t perfect, to adapt when challenges come, and to keep pushing forward without losing sight of my goals. I also value the relationships I’ve built; mentors, colleagues, and peers who’ve challenged me to grow.
Most importantly, I’ve stayed grounded in who I am and remained open to learning every step of the way.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to bet on myself and never give up; especially when the path isn’t clear. Keep pursuing what truly motivates you, even when it feels uncomfortable, and stay strong and authentic in the process. I’ve learned not to wait for perfect timing or permission, but to take ownership of my growth and create opportunities. Just as important, success is more meaningful when you lift others along the way and make a positive impact beyond yourself.
What advice would you give to young women entering your industry?
I would advise young women entering my industry to never give up, even when the path feels challenging or uncertain. Stay committed to what genuinely motivates you and remain strong and authentic in who you are. Own your voice early and don’t be afraid to take up space; your perspective matters. Be willing to learn, ask questions, and continuously grow, while also advocating for yourself and your goals. This industry can be competitive, so consistency and resilience will set you apart. Just as important, build meaningful relationships, support others along the way, and surround yourself with people who challenge and inspire you; because success is even more impactful when it’s shared.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field right now is navigating constant change, rising costs, increased competition, and evolving customer expectations. At the same time, maintaining strong customer service and building lasting client relationships in such a competitive environment can be demanding.
On a personal level, adapting to new environments and overcoming communication barriers can also add to that challenge.
However, these challenges create real opportunities. They push us to strengthen our communication, build deeper relationships, and continue growing both personally and professionally. With the rise of technology and digital tools, we’re also able to better connect with clients and personalize their experience.
Those who stay adaptable, keep learning, and focus on people will ultimately stand out and succeed in this industry.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are accountability, humility, integrity, and authenticity. I believe in taking ownership of my actions, staying grounded, and always being open to learning and growth. Doing the right thing, even when no one is watching, is something I hold myself to, and I strive to stay true to who I am in every situation.
I also value building strong, genuine relationships based on trust and respect. And through it all, resilience keeps me moving forward, helping me grow through challenges and stay focused on what truly matters.