Evelyn A. Toney
Evelyn A. Toney is the Vice President of Business and Community Development at Bay State Bank, bringing more than 20 years of experience in banking, lending, and community engagement. A trailblazer in the industry, she began her career as a loan officer at a time when Spanish-speaking professionals were underrepresented, and advanced into senior underwriting leadership, managing teams nationwide.
Today, Evelyn leads strategic efforts to expand access to capital, advance financial empowerment, and close the homeownership gap. Known for her relationship-driven approach, she has built a reputation for delivering results while creating meaningful community impact.
A lifelong resident of Worcester, Evelyn is deeply committed to the community she serves. She is an active board member of Girls Inc. of Worcester and the Massachusetts Women of Color Coalition (MAWOCC), and is a co-author of ELLA Poderosa, Volume 1. Through her work, she continues to create pathways to homeownership for first-time buyers and underserved communities.
Evelyn is the 2026 President of the National Association of Hispanic Real Estate Professionals (NAHREP) Central Massachusetts chapter, where she champions sustainable homeownership and generational wealth-building initiatives. She is widely recognized for her leadership, authenticity, and ability to build lasting partnerships that strengthen both individuals and communities.
• Becker College - BBA
• American College of Education - MBA
• Adelante Worcester
• Girls Inc of Worcester
• Latin American Business Organization (LABO)
• Latino Education Institute (L.E.I)
• Massachusetts Women Of Color Coalition (MAWOCC)
• NAHREP The National Association of Hispanic Real Estate Professionals
• Girls Inc. of Worcester
• Community events and financial education workshops
What do you attribute your success to?
I attribute my success to my faith, which made me fearless, and to the strong foundation my mother gave me. My mother was an immigrant from Ecuador who came here with only $50 to her name, worked incredibly hard as a single mom, and eventually opened her own business, becoming the first Latina hair salon on Main South and receiving the key to the City in 2023. Watching her determination to make a better life for her children showed me that I could do it too. I never gave up, I was determined, and I persevered. I knew what I wanted, and I worked hard to get there. My faith and my mother's example gave me the tools to keep going no matter what obstacles I faced.
What’s the best career advice you’ve ever received?
Early in my lending career, a trusted manager told me I was too nice for the business. At first, it sounded like criticism, but I quickly realized it was actually a challenge to lead differently. I decided to lean into my kindness and make empathy and trust the foundation of every relationship I built. That mindset not only shaped my leadership style, but also became the driving force behind my career growth, from mortgage loan officer to director of underwriting, and now to executive leadership. It's proof that you can lead with your heart and still achieve excellence. I made being nice my superpower, and that's why I'm still in business, why people trust me, and why I have all these relationships after all these years.
What advice would you give to young women entering your industry?
If you're getting into my field, you have to understand that you can't just jump in to be a director, you have to start somewhere. I would say start as a banker and move your way up quickly by showing them what your worth is. Go get your degree, because a college degree goes a long way. In order to be a CEO of a bank one day, you have to have a master's degree, it doesn't have to be in business, you just have to have a master's degree. Some organizations will pay for your college, and in order to move up quickly and be at my level, it just takes experience. Learn fast, show them you're a hard worker, and continue to grow that corporate ladder. And most importantly, don't be afraid to ask for help. I'd rather you ask than do something that's not right. I'm very approachable, but not everybody is, so make sure you find people who will support you and answer your questions.
What are the biggest challenges or opportunities in your field right now?
My biggest challenge has been being judged before I even opened my mouth. As a Latina woman in a male-dominated field, people would look at me and wonder, does she speak English? Where's she from? What credentials does she have? I was already judged before I even spoke. I felt like I had to prove myself twice over, so I knew I had to go hard and back it up with facts. It's frustrating because even in corporate America today, I see people in high positions who don't even have degrees, and I'm like, how did you get this job? But I didn't let that fuel my anger. I just had to pivot and figure it out a different way. The opportunities come when you show your worth ethic and determination. When you're a hard worker and you show people what you're capable of, doors open. When I saw a door open just a little bit, I made sure I was ready to go.
What values are most important to you in your work and personal life?
Work life balance is very, very important to me. I know we all have our careers and we're busy, but people have to understand that when 5 o'clock comes and you don't have to work, you need to pick and choose where your time is valuable. At the end of the day, if you have a family to go home to, you want to make sure you're there for them, especially when they're little, because they grow up fast. I know this because I have one in college. When I was a single mom with my oldest, I worked so much, but now that I have my partner, my husband, and I can balance my work and life out, I can actually enjoy being with my kids. When 5 o'clock comes and I'm taking my son to basketball practice, I'm with him and I'm in the zone. Just like you block off your time for meetings, take the opportunity to block that off for yourself. Even if you don't have a family, you have to take care of yourself, because otherwise you're just gonna look like a hot mess.