Fallan Keyser
Fallan Keyser is a strategic and results-driven operations leader with over a decade of experience optimizing processes, managing cross-functional teams, and driving performance excellence across industries including hospitality, construction, and insurance. She is passionate about leadership development, team empowerment, and creating operational systems that allow organizations to thrive. Her expertise spans process optimization, project management, and employee training, enabling her to build environments where both people and business succeed.
As an entrepreneur, Fallan has successfully built and scaled two service-based businesses, leading everything from commercial renovations to culture transformation, digital adoption, and operational overhauls. She has guided teams through rapid growth, industry fluctuations, and complex organizational changes, developing high-performing leaders and fostering workplaces that retain top talent. Her approach combines practical business acumen with psychology-backed strategies to enhance team performance and employee engagement.
Currently, Fallan leverages her experience in operations, customer success, and organizational performance to help businesses optimize workflows, improve service delivery, and create human-first workplace cultures. She shares insights on leadership, entrepreneurship, and operational excellence while mentoring others to achieve their professional goals. Her work emphasizes the balance of strategic planning, process improvement, and people-centered leadership to drive meaningful impact.
• Purdue Global
• University of Utah
• Best Small Business of the Year
What do you attribute your success to?
I attribute my success to being self-motivated and staying committed, even when challenges arise. I don’t back down from difficult situations, and I push myself to keep learning and growing every step of the way.
What advice would you give to young women entering your industry?
I would advise young women entering this industry to get comfortable with change. Embracing adaptability and staying open to new challenges is key to growing, leading, and thriving in any dynamic environment.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges—and opportunities—in my field right now is training new employees. While it can be demanding at times, successfully onboarding and developing talent is incredibly rewarding and contributes to long-term team success.