Her Story
About Fatima
Fatima Ndiaye is a Customer Care Representative at Raymar Flanagan, where she has worked for about a year and a half. In this role, she handles customer inquiries by coordinating with delivery departments, trucking, warehouses, and stores while monitoring schedules and tracking orders. Prior to this position, she gained experience in retail at ShopRite and Ross, where she served as front-end supervisor, as well as at Target. She also completed a three-month management internship at Enterprise Mobility during the summer, training as a lead under a management team and developing skills in sales and leadership. A senior at Temple Fox Business School, Fatima has found that her business education has sharpened her communication, critical thinking, and leadership abilities while exposing her to diverse opportunities. She is an active member of several campus organizations, including the business students organization, the Black African Americans business students organization, the Muslim Student Association, and the North African Association. Through the Muslim Student Association, she participates in community events and Ramadan food donation programs. Fatima attributes her success to perseverance, having overcome challenges such as job loss and financial difficulties while balancing school and work. She values honesty above all and advises young women entering her industry to keep moving forward with patience and practice, even in the face of rejection.
Her Interview
Ten minutes with Fatima
01What do you attribute your success to?
I would probably say just perseverance, like, in general. Throughout everything, I think looking back, like, with school, with handling like work and school as well, and like being in high school and still having to work after school, and like losing a job, or like going through financial difficulty. I've managed to like come out at the end, you know? Like me being like in the presence right now is proof that, you know, I made it out, and it was okay. So I think perseverance is what got me through all of that.
02What’s the best career advice you’ve ever received?
The best advice I received would be from the sales manager that I had at my internship that recently just ended during the summer. He was just telling me to understand my failure is only going to lead to growth, and it's not, you know, any mistakes that are made in the environment is a step closer to becoming better and growing. That honestly allowed me to like just be at ease and just monitor myself and what I'm doing and just learn from like the mistakes.
03What advice would you give to young women entering your industry?
Some advice I would give to young women would be to keep moving forward. I know like being at this young age not everything is gonna be handed immediately. You might face like a lot of rejection. You might have to go through, you know, there's gonna be like, there's gonna be career fairs, there's gonna be different opportunities you're gonna hear about. You're not gonna get every, you're not gonna land every opportunity. It takes a lot of patience and a lot of practice. I think it's best to just, you know, persevere, and to keep, it's not a means of being always motivated, because there are going to be times where you're not motivated, but it's very important to always keep going, and to just never be in one position or in one state. It's good to always, you know, have yourself moving forward.
04What values are most important to you in your work and personal life?
I think the number one most thing that I value, personally, would be honesty, because I believe like it's best to always be honest with your work and everything that you do. You know, I don't believe in like, you know, trying to take shortcuts or, you know, lying your way into getting things. I think if you're just truly yourself, and you are honest, whatever is meant for you. Like, once you put your honest self out there, it'll attract that of which is meant for you and what aligns to you.
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