Https://www.linkedin.com/in/felesia-gulley-683b53159/
Felesia Gulley is a dedicated Case Manager at the NYC Administration for Children’s Services, where she focuses on providing impactful social work and advocating for the well-being of children and families. With a strong foundation in mental health and community services, Felesia combines compassion, expertise, and practical experience to ensure each client receives comprehensive support tailored to their unique needs. Her work is guided by a commitment to fostering safe, supportive, and empowering environments for all individuals she serves.
Before joining ACS, Felesia honed her healthcare skills as a Patient Care Technician at eTeam and as a Certified Nursing Assistant at Aequor Healthcare Services, gaining hands-on experience in behavioral health, therapy, and client wellness. Her professional journey also includes nearly two decades as a Correctional Officer in Jamaica, where she developed a deep understanding of community mental health and justice-related challenges, strengthening her ability to navigate complex systems with empathy and integrity.
Felesia holds dual master’s degrees from Touro University Worldwide in Forensic Psychology and Health Care Administration, equipping her with a unique perspective on the intersection of mental health, legal systems, and healthcare management. She is committed to ongoing professional growth, leveraging her education and practical experience to advocate effectively for vulnerable populations. Passionate about promoting resilience and mental well-being, Felesia continues to make meaningful contributions to both her community and the field of social services.
• Certified Nursing Assistant
• Social Worker, Clinical, Master, or Bachelor
• NHA-Certified Phlebotomy Technician (NHA-CPT)
• Certified EKG Technician (CET)
• Touro University Worldwide - M.S.
What do you attribute your success to?
I attribute my success to the passion and love I have for this field. Growing up in Jamaica, I recognized early on that I was called to help others and make a meaningful difference in their lives. My interest in forensic psychology began in my teenage years, during which I dedicated myself to supporting underserved populations. Over time, my commitment and love for the field have only grown stronger, shaping both my career and my purpose.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is that when you have a calling, you must answer it. By embracing your purpose, you have the opportunity to make a meaningful difference—not only in your own community, like in Jamaica, but also internationally, such as in the United States.
What advice would you give to young women entering your industry?
My advice to young women entering this field is to stay the course and believe in your abilities. With dedication and perseverance, you can achieve your goals—as I did when I graduated with my master’s degree summa cum laude.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges—and opportunities—in my field right now is ensuring that essential services reach those who need them the most. I am particularly motivated to gain exposure and resources here to support families and provide the critical services that their children desperately need. This work is both a challenge and a chance to make a meaningful, lasting impact.
What values are most important to you in your work and personal life?
The values that guide me in both my work and personal life center on making a meaningful difference. I am committed to driving the changes necessary to help families, especially those with special needs, access the resources and support they require. Empowering others and creating tangible, positive impact is at the heart of everything I do.