Her Story
About Felicia
She is a trucking insurance, commercial insurance, customer service, and bilingual communications professional with experience in quoting policies, renewals, TxDOT and FMCSA support, policy changes, payments, prospecting, and client service. She currently works as a Trucking Specialist with High Ground Insurance Group and as a Licensed Customer Service Representative with CMA Insurance Agency. Her background includes CSR and commercial sales roles across insurance agencies, supported by studies in sociology and Spanish.
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