Françoise J Mueller
Growing up Hawaiian
Born and raised in Kailua, Hawaii, Francoise Mueller embodies the true Aloha Spirit—a way of life rooted in kindness, connection, and compassion. Her father, a Hawaii native, and her mother, originally from France, taught her the values of hard work, faith, and service. Growing up in a small town where everyone knew each other shaped Francoise’s belief that community means no one gets left behind.
Throughout her life, Francoise has lived by that principle of ʻOhana. She has served in both public and private sectors, including working with the Lieutenant Governor of Hawaii, supporting nonprofit organizations that help young women and teens in crisis, and later, as a healthcare agent guiding seniors and veterans through Medicare and disability benefits.
Her love for helping others led her to establish Ohana Lifeline Consulting, where she provides compassionate guidance to individuals and families facing life’s challenges. Through Ohana Lifeline, Francoise creates a safe space for clients to share, heal, and move forward with confidence—because to her, everyone is family.
Outside of her consulting work, Francoise is a mother of four and grandmother of seven, a worship singer, and a creative spirit who enjoys mandala painting and serving her church community. She hopes to one day return home to Kailua to continue her mission of service—living out the belief that in life, as in Hawaii, no one is left behind… we are all Ohana.
• University of Hawaii at Manoa - MPA
What do you attribute your success to?
I attribute my success to over 26 years of experience in healthcare, both as a consultant and through my work in the public and civil service sectors. I am also proud to lead Ohana Lifeline Consulting, a nonprofit organization committed to serving and uplifting our community.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received has been to prioritize building strong relationships and understanding the needs of those I serve. In my role as a Benefits Consultant at GoHealth, leveraging Customer Relationship Management (CRM) tools has been essential in fostering trust, providing personalized guidance, and delivering meaningful support to clients.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to remain passionate and committed to making a meaningful impact. At Ohana Lifeline Consulting Services, we focus on assisting families, teens, Medicare beneficiaries, individuals with disabilities, and veterans as they navigate crises and access essential resources. By staying dedicated to serving others and understanding their unique needs, you can create a rewarding and purposeful career.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges is educating customers on how Medicare works and helping them make informed decisions. Working against the clock can make this tough, so making myself as available as possible and responding to calls and emails promptly is key. Balancing work and life sometimes mean working with customers in small increments but taking it step by step helps avoid overwhelming them.
What values are most important to you in your work and personal life?
The most important values to me in both my work and personal life are creativity, dedication, and connection. I express my creativity through painting river rocks with sacred geometric designs and singing, and I enjoy teamwork and camaraderie when playing softball. I also credit much of my success to my mother, Colette, whose guidance and support have shaped who I am today.
