Her Story
About Gauri Manish
At 26, Gauri Shrivastava is a Senior Manager at CVS Health, a Fortune 5 company, where she leads technology-driven initiatives at the intersection of AI, automation, analytics, and business strategy. With two master’s degrees - an MBA and a Master of Science in Business Analytics - she brings a distinctive combination of technical, analytical, and strategic thinking to her work.
Her work focuses on technology transformation, AI-enabled process optimization, automation, and data-driven decision-making. She specializes in leading cross-functional initiatives and translating complex business challenges into scalable technology solutions, with a particular focus on the responsible integration of Artificial Intelligence. Her approach emphasizes balancing technical innovation with human oversight, accountability, and transparency to build solutions that are efficient, scalable, and reliable.
A key part of her work involves monitoring automation and ensuring that technology-driven decisions are accurate, accountable, and appropriately monitored. She believes AI can significantly enhance productivity and automate a substantial portion of routine work, but emphasizes that human context remains essential for identifying nuances, challenging assumptions, and preventing errors. For Gauri, the use of AI is not about replacing human judgement, but about thoughtfully combining it with human oversight.
A Lean Six Sigma Green Belt further supports her approach to continuous improvement and operational efficiency. Beyond technical expertise, Gauri values accountability, curiosity, and continuous learning. She encourages young women entering technology and leadership to embrace ambiguity, and build the self-confidence to navigate moments of uncertainty, all with a smile.
Her Interview
Ten minutes with Gauri Manish
01What do you attribute your success to?
Curiosity, consistency, adaptability, and a willingness to embrace ambiguity. I’ve always been genuinely interested in understanding how things work and finding ways to make them better. That curiosity has pushed me to truly understand the fundamentals, continuously learn, and take on challenges outside my comfort zone.
I try to approach every challenge with the mindset that there is always something to learn—and that each experience, whether successful or challenging, can make me a more well-rounded individual. My grandfather always said, “No knowledge ever goes waste.” That is something I’ve carried with me throughout my life, and it inspires me to keep learning, stay curious, and never stop growing.
02What’s the best career advice you’ve ever received?
Someone once told me that one of the most valuable skills I could develop was learning how to work through ambiguous situations with a “figure-it-out” mindset. That advice became especially relevant when I transitioned into a managerial role, pioneering projects without an established playbook. That advice taught me to become more self-reliant, resourceful, and confident in navigating unfamiliar situations, and it continues to shape how I approach challenges today.
03What advice would you give to young women entering your industry?
Be willing to step outside of your comfort zone and intentionally grow into the leader you aspire to become. Think about the traits you want to possess five years down the line—whether that’s confidence, authority, strong communication, or the ability to make decisions—and start actively practicing those traits now.
There will inevitably be moments when you question whether you belong, especially when you find yourself as the youngest person at the table. But don’t lose sight of what you bring to the table. Confidence doesn’t mean never having doubts; it means trusting your perspective and continuing to show up. Never forget: you wouldn’t be sitting at the table if you didn’t belong.
04What are the biggest challenges or opportunities in your field right now?
AI is one of the biggest opportunities - and challenges - in technology and automation today. It has the potential to significantly improve efficiency, accelerate decision-making, and transform how we approach complex processes. At the same time, relying on AI without the right controls can introduce new risks, particularly when the technology lacks the context needed to make sound decisions.
In my experience, AI can take on a significant portion of the grind, but human involvement remains just as important. Having a person in the loop provides the context, judgment, and accountability needed to validate outcomes, identify errors, and ensure that AI-generated outcomes are logical and grounded in reality. I believe the real opportunity lies not in choosing between AI and people, but in thoughtfully combining the strengths of both.
05What values are most important to you in your work and personal life?
Accountability is at the top of my list. The ability to recognize the impact of your decisions and taking ownership is ultimately what makes you reliable.
Alongside that, I think empathy and adaptability are understated. Life rarely goes exactly as planned, and I’ve learned that being able to adapt while still understanding the people around you is just as important as having a strong plan. I also believe in bringing genuine interest and heart to everything you do and to every interaction you have. The way we approach our work, our relationships, and even the smallest interactions can leave an impact, and I want that impact to be a positive one.
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