Gayathri Pingali

Gayathri Pingali is a seasoned product leader with more than 12 years of experience driving digital transformation across healthcare, automotive IoT, retail analytics, and financial services. As a Principal Product Manager at Walgreens, she leads strategic initiatives that enhance customer experience, operational efficiency, and enterprise digitization at scale. Her work spans launching large customer feedback platforms, streamlining pharmacist workflows, modernizing store operations, and developing AI-powered tools—resulting in over $126 million in revenue impact and significant cost savings across the organization.

Known for her strong technical acumen and customer-centric approach, Gayathri has successfully delivered complex SaaS, cloud, and AI-driven products throughout her career. Prior to joining Walgreens, she led the development of BMW’s Open Mobility Cloud, managing a predictive analytics and IoT platform that improved service availability from 80% to 99.9% and saved $12 million in operating costs. She has also built large-scale product intelligence systems at SPINS and drove cross-functional initiatives improving client experience at Bank of America. Across roles, she is recognized for building high-performing teams, aligning diverse stakeholders, and translating intricate business challenges into scalable, intuitive digital solutions.

Gayathri holds a Master of Science in Software Engineering from Seattle University and a Bachelor of Technology in Electrical and Electronics Engineering from Jawaharlal Nehru Technological University. She is regarded by peers and leaders alike as a collaborative, steady, and inspiring product leader who thrives in dynamic environments. Based in Miami, Florida, she continues to champion innovation at the intersection of customer experience, AI, and enterprise transformation.

• Data Modelling
• Human Computer Interaction

• Seattle University - Master of Science
• Jawaharlal Nehru Technological University Jawaharlal Nehru Technological University Bachelor of Technology