Gemma Versace
Gemma E. Versace is a seasoned executive with nearly two decades of global experience in the staffing industry and SaaS workforce management solutions. Currently serving as Chief Customer Officer (Global) at X-Team, she leads business development initiatives and drives strategic growth while cultivating high-value customer relationships across diverse industries. Gemma is recognized for her ability to navigate complex commercial negotiations, deliver gross margin growth, and enhance customer satisfaction by implementing customer-centric engagement strategies that ensure loyalty and long-term success.
Her career spans senior leadership roles at SimplifyVMS and Programmed, where she oversaw global enterprise sales, customer success, and workforce solutions. Gemma has a proven track record in developing teams, fostering collaboration, and motivating colleagues to contribute innovative ideas. She is known for her strategic mindset, strong leadership, and exceptional interpersonal skills, consistently exceeding both company and client expectations.
Gemma holds a Business Administration and Management degree from Melbourne Business School and a Bachelor of Education/Arts from Deakin University. Beyond her professional accomplishments, she is admired for her positive, energetic attitude, dedication to building meaningful relationships, and passion for driving growth and excellence. Her peers describe her as a confident, approachable leader who combines strategic thinking with heart, making her an invaluable asset in any organizational setting.
• Deakin University
• Melbourne Business School
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to work as hard as you can in everything you do.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to leave your emotions at the door and not let a male-dominated field intimidate you.