Gena Smith, Commencement, Graduation, NCAA Coordinator on Influential Women

Influential Woman · Higher Education

Gena Smith

Commencement, Graduation, NCAA Coordinator, University of Texas at Tyler

Tyler, TX

1Award received

Certifications · Degrees · Memberships

Degree Bachelor's degree in Agriculture Education from New Mexico State University Degree Master's degree in Administrative Leadership from Grand Canyon University Degree Teaching Certification Member NACO (North American Association of Commencement Officers) Member Chi Omega Sorority

Her Story

About Gena

I've been in higher education for almost 2 years now, working as a commencement coordinator. My days are incredibly busy, especially during our peak season. I'm in constant contact with deans and professors, organizing faculty speakers for ceremonies. The deans pick the speakers, and then I coordinate with them to get their speeches, send them to marketing for approval, and then incorporate them into the script for our AD person - it's a semester-long process. I also work closely with faculty marshals, who are usually associate deans, to gather volunteers for different positions during ceremonies. I have to organize all of those volunteers, figure out if they're going to be on stage or helping someone, and have all that information ready to go on the day of the event. On top of that, we process all the graduation applications and use software called TASL for ticketing and putting students into ceremonies. I have an assistant who does most of the technical TASL work and applications, while I'm the face of the operation, making day-to-day connections with deans, professors, and students. We also handle emails from students with questions and keep our website updated with information. There are a lot of moving pieces to what we do on the daily. Before this role, I was a high school teacher for 25 years in New Mexico at Goddard High School, where I taught Honors Chemistry and forensics, helped with graduation ceremonies, served as prom coordinator, and ran the student council.

Her Interview

Ten minutes with Gena

01What do you attribute your success to?

I think I've been successful in this role because I've had a good team that I've worked with. I had a good foundation coming in, a strong work ethic, and when I got here, everybody was willing to do their part and assist and answer questions and help out. It's not about to sound cliche, but teamwork makes a dream work, and it takes everybody doing their part. I had the mindset, I was anxious to do well, and just that great atmosphere, being surrounded by great people and supportive people, really made the difference.

02What’s the best career advice you’ve ever received?

I definitely think, be somewhere or go where you're valued, and not necessarily just needed. Make sure you're in a working environment where you're seen, you're valued, and you're not just a number or buns in a chair, but you're a valued part of the team.

03What advice would you give to young women entering your industry?

The sky's the limit. Just don't be afraid to get in there and be yourself and be confident. Do what you are trained to do, and also be open to new experiences and learning from others. I definitely do see a lot of young people entering and working in higher education, so it's wide open for opportunities.

04What are the biggest challenges or opportunities in your field right now?

In our specific institution, we're growing pretty rapidly. We've had the largest enrollment in our institutional history every single year that I've been here, every semester, it's just bigger and bigger. Our college used to be considered a commuter school, and they're trying to transition more on campus because we do have more students on campus now. It's been a challenge with the number of students we have and the space that we have for the commencement. It's always a challenge when we start looking at the number of students graduating versus the number of people who can attend, which is obviously something I can't control, but it has been a reoccurring challenge. So right now we're looking at do we add more ceremonies, do we move to a different venue, which is also limited as far as that goes. But I work with a great group. My team is awesome. My immediate supervisor has been the best supervisor I've ever had, and so that's really made it easy to assimilate into this role and just do the day-to-day things as they come and roll with the punches. That's one thing education has taught me is flexibility, and you make it work.

05What values are most important to you in your work and personal life?

Honesty is important. I definitely think professionalism, consistency, respect, and competency is important, obviously. Fairness matters too. And then also just making sure that you do the right thing when no one's looking, because there's a lot of times where we're given tasks and the boss has got other stuff they need to do, and they need to know that you're gonna do it. At the bottom line, it's about making the student experience, as they cross the stage and leave out of here, making it a positive one, and one that they'll remember, them and their family.

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