Her Story
About Gennifer
Gennifer Ramsay, MS, SHRM-SCP, is the Senior Director of Talent Strategies – People & Culture at Next Level Solutions, where she leads strategic initiatives that integrate people, culture, technology, and organizational transformation. With more than 20 years of experience in human resources, talent strategy, and learning and development, she specializes in creating people-centered solutions that strengthen organizational performance. Her expertise includes talent management, change management, leadership development, employee engagement, performance management, HR strategy, and organizational design, enabling businesses to align their workforce with long-term strategic goals.
Prior to her current leadership role, Gennifer built an extensive career in learning and development, serving as Curriculum Manager at BKD CPAs & Advisors, where she led enterprise-wide training initiatives for more than 2,500 professionals. She also spent over a decade as Training & Development Manager at Nazdar, designing and implementing comprehensive learning programs, onboarding systems, and workforce development strategies. Earlier in her career, she was an English teacher and coach, experiences that laid the foundation for her passion for education, communication, and leadership development. She holds a Master of Science in Organizational & Human Resource Management from Abilene Christian University, earned with a perfect 4.0 GPA, and a bachelor's degree in English, Speech Communication, and Theatre Education from the University of Central Missouri. She is also a SHRM Senior Certified Professional (SHRM-SCP).
Throughout her career, Gennifer has been recognized for her ability to bridge human capital strategy with business transformation, helping organizations navigate change while fostering cultures of growth, trust, and accountability. She is known for designing impactful talent strategies, facilitating leadership development, and building high-performing teams through collaborative, data-driven approaches. Guided by values of integrity, loyalty, continuous learning, and optimism, Gennifer remains committed to developing workplaces where both people and organizations can thrive.
Her Interview
Ten minutes with Gennifer
01What do you attribute your success to?
I attribute my success to continuous learning and staying curious. I’ve always had an inquisitive mind and believe in asking questions. After transitioning from education to the corporate world, I started as an administrative assistant and took every opportunity to learn the business, which helped me grow professionally.
02What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is that “No” is a full sentence. It taught me the importance of setting boundaries, protecting my time, and making decisions that align with my priorities and values.
03What advice would you give to young women entering your industry?
My advice to young women entering the industry is to stay open-minded and never assume you have all the answers. Especially in HR, there are often multiple perspectives to every situation, and the truth usually lies somewhere in the middle. Listen, ask questions, and approach every situation with curiosity and fairness.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenges in my field are the changing workforce, the growing influence of AI, the rise of remote work, and economic uncertainty. At the same time, these changes create opportunities. Human resources will always be about people, and there will always be a need for a human in the loop to provide judgment, empathy, and meaningful connection.
05What values are most important to you in your work and personal life?
The values that matter most to me are integrity, loyalty, and a good sense of humor. I believe in staying true to my principles, being dependable, and not taking myself too seriously. I’m also a glass-half-full person who chooses to approach both work and life with optimism.
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