Glenda Mitchell, BS, MLS

Federal Learning Consulting Services Specialist
Oracle Financial Servies Software Limited
Nashville, TN 37013

Glenda Mitchell, BS, MLS, is a Federal Learning Consultant at Oracle Financial Services Software Limited, where she delivers high-quality learning solutions to federal clients. In her role, she leverages her expertise in services sales, customer relationship management, and technical problem solving to train medical personnel at VA facilities nationwide on new electronic health record systems. With over five years in this position, Glenda combines hands-on program development with strategic project management, ensuring that learning initiatives are effective, compliant, and aligned with federal client goals.

Before joining Oracle, Glenda built a distinguished career in the nonprofit sector, working internationally with organizations such as Covenant House New Orleans and post-Katrina recovery programs. She has held leadership roles in project management, housing coordination, and youth program development, managing budgets, resources, and large-scale events across multiple states. This experience instilled in her a passion for advocacy and community engagement, which continues to inform her approach to training and organizational development today.

Glenda holds a Bachelor’s degree in International Business from Arizona State University, a Master’s degree in International Business Law from University of Oklahoma, and is pursuing a doctoral degree at George Fox University, anticipating graduation in 2027. Beyond her professional work, she is committed to advocacy for elderly residents in nursing homes, developing national platforms and training manuals to engage community organizations as advocates. Her career reflects a blend of technical expertise, leadership, and a dedication to improving systems and outcomes for underserved populations.

• Oracle Certified (4 certifications in EHR system)
• Green Belt Lean Six Sigma Certification

• University of Oklahoma- Master's
• Arizona State University- Bachelor's
• The University Of Oklahoma Haskell & Irene Lemon Construction Science Division

• University of Oklahoma Foundation
• OU Black Graduates Society
• NAACP (not active)

Q

What do you attribute your success to?

I'm a lifelong learner - I love learning and it keeps me pushing forward. My daughter asked me the other day if I ever get tired of being in school, because I had just taken another certification at work when I already had 3, and they were offering another 6-week certification program. I told her no, I don't get tired of it, because the thing is, the more you learn, the more you realize you don't know. It keeps me humble and keeps me growing. Being exposed to nonprofits has also shaped my success because you see people's pain, and you quickly understand that it could have been you - you're not exempt. I've met people who were way up there, like one particular guy who worked for Janet Reno, and found themselves in difficult situations. The realization that you're not exempt, that it can happen to you with just one wrong turn, one last-minute decision, or being in the wrong place at the wrong time, that's what sticks out with me more than anything and drives me to help others.

Q

What advice would you give to young women entering your industry?

Find you a mentor as quick as you possibly can. When you know this person, especially if you're in academia or you're on your job and you see this person, you've watched them closely and you've seen it, draw to them like a moth to a flame. Because people like that generally don't mind sharing. You can't do it by yourself. You really can't. So much is required at such an early age without proper preparation, and young women today have to deal with things literally by themselves. Depression is now at an all-time high, isolation is real, and the concerns are valid - you can't trust everyone. But you still have all these requirements as a woman to show up and do all of these things, but she doesn't have nearly the amount of support or sense of community that existed 40 or 50 years ago when you had a village, a consensus of what was right and wrong. There was a uniformity, even a respect across different beliefs. That sense of community is lost now, so finding a mentor who can guide and support you is absolutely essential.

Q

What are the biggest challenges or opportunities in your field right now?

The biggest challenge is that so much is required of young women at such an early age without proper preparation or support. When you look back 40 or 50 years, you had a village, you had a consensus of what was right and wrong, what was truth and what was principled. There was a uniformity, and even if you weren't a Christian or didn't believe in God, there was a respect. Now there's so much breakdown in the family, in the community, even in church. Young women today have to deal with things literally by themselves. Depression is now at an all-time high, isolation is real, and the concerns are valid because you can't trust everyone. But women still have all these requirements to show up and do all of these things, yet they don't have nearly the amount of support or sense of community that used to exist. That community support has been lost. In my specific area of nursing home advocacy, there's also a critical shortage - there are not enough eyes in nursing homes to advocate for residents, and with 10,000 people turning 65 every day and 77% of baby boomers unprepared for retirement, the need is only going to get worse.

Q

What values are most important to you in your work and personal life?

Integrity is absolutely essential to me. I hate a liar. I hate dishonesty. If it's negative, if it's painful, have enough love and respect for me to tell me the truth and let me deal with it. I value honesty above all else, even when the truth is difficult to hear. Beyond integrity, I'm driven by a deep sense of empathy and advocacy for others. Being exposed to nonprofits, you see people's pain, and you quickly realize that you're not exempt - it could have been you. I've met people who were highly successful, like someone who worked for Janet Reno, who found themselves in terrible situations. That realization that you're not exempt, that it can happen to anyone with just one wrong turn or being in the wrong place at the wrong time, that's what drives my commitment to helping others and treating everyone with dignity and compassion.

Locations

Oracle Financial Servies Software Limited

Nashville, TN 37013

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