Heather Dibler
Heather Dibler is a dedicated customer service and workforce development professional based in Jacksonville, Florida. With over a decade of experience in fast-paced, customer-focused environments, Heather has honed her skills in communication, leadership, and team management. Her early career in the food industry, including several years at McDonald’s, laid a foundation for her strong work ethic and commitment to excellence in service. Over time, she expanded her expertise into healthcare support and administrative roles, ensuring clients and patients received attentive, efficient assistance.
Currently, Heather serves as a Job Coach with Goodwill’s Mayor’s Youth at Work Partnership (MYAWP), where she mentors young adults, helping them navigate career paths, develop professional skills, and succeed in real-world work experiences. Her work emphasizes not only skill development but also mentorship and empowerment for those she supports.
Heather’s educational background includes a bachelor’s degree in Healthcare Management from Colorado Technical University and an associate degree in Business Administration and Management from American InterContinental University. She is passionate about using her knowledge and experience to help others grow professionally while continuously expanding her own expertise in customer service, workforce development, and healthcare administration.
• American InterContinental University- Associate's
• Colorado Technical University- Bachelor's
What do you attribute your success to?
I attribute my success to growing up in a military family, moving every three years, and learning resilience, adaptability, and the ability to thrive in new environments.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to never overlook opportunities that don’t initially spark your interest, because you never know what doors they might open.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to show your confidence and confidently sell your skills and value.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field right now is helping young adults open up and developing strong communication skills to support their growth and success.
What values are most important to you in your work and personal life?
The most important value to me in both my work and personal life is respect—for others, for their experiences, and for the work we do together.