Heather Aimee Geroux
Heather Geroux is the owner of Heather’s Pet Sitting Haven and a hotel consulting analyst with World Travel, Inc., bringing over 25 years of experience in the travel and hospitality industry. She specializes in managing corporate hotel programs through advanced RFP tools such as Lanyon, Prolodgic, and BTP Automation, as well as Global Distribution Systems including Sabre, Amadeus, and Travelport. Heather is recognized for her expertise in contract administration, pricing strategy, and data-driven solutions, ensuring seamless negotiation and tailored travel programs for both domestic and international clients. Beyond her corporate achievements, Heather has built a thriving pet care business, providing in-home and farm/equestrian care for nearly a decade. She combines her analytical skills with a strong commitment to service, whether caring for animals or delivering value-driven outcomes for corporate travel clients. Her focus on precision, reliability, and problem-solving has earned her a reputation as a trusted partner in the travel management space, helping clients navigate complex hotel and airline programs with efficiency and insight. Heather’s professional influence extends to industry leadership helping the board members of GBTA New England, reflecting her dedication to advancing best practices in global business travel. A lifelong learner and meticulous professional, she balances her work with community involvement, volunteerism, and a hands-on approach to both animals and people. Heather’s career is defined by persistence, integrity, and a commitment to delivering consistent, high-quality results across every endeavor she undertakes.
• New England Business Travel Association
What do you attribute your success to?
Hard work and dedication to the job at hand. Started out babysitting in the neighborhood at age 8 making $1 an hour and keeping track of what I made in a week. Learned at a young age how to work hard and be responsible.
What’s the best career advice you’ve ever received?
Don’t burn bridges!
What advice would you give to young women entering your industry?
I would advise young women entering this industry to stay persistent. Maintain a consistent routine, tackle your work one step at a time, rely on hard work and resourcefulness, and don’t let setbacks discourage you. Success often comes from steady effort and resilience.
What are the biggest challenges or opportunities in your field right now?
Generational gap between old school like myself, in the industry forever. Having patience for those just starting out in the industry is a challenge if the people you meet are not motivated to learn and grow.
What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life are connection, balance, and adventure. I prioritize spending quality time with my closest friends and engaging in outdoor activities that rejuvenate me, including camping, hiking, kayaking, and trail riding with my horse. These experiences help me stay grounded, energized, and focused in all areas of my life.
Locations
Heather’s Pet Sitting Haven
Plaistow, NH 03865