Heather Tumblin Norris
Heather Norris is a seasoned healthcare professional with over 20 years of hands-on experience in clinical operations, emergency services, orthopedics, ambulatory care, and healthcare management. Currently serving as Clinical Supervisor at Piedmont Orthopaedics, Heather has spent the last seven years leading teams, training clinical staff, and streamlining operations to improve patient care outcomes. She holds certifications as a Registered Medical Assistant and Orthopedic Technician and brings a deep understanding of systems like Epic and the dynamics of high-pressure clinical environments.
Heather’s leadership style is grounded in compassion, accountability, and a commitment to excellence. Whether mentoring staff, overseeing compliance, or implementing process improvements, she consistently works to elevate healthcare standards and workplace culture. Passionate about fostering positive change, Heather is also a vocal advocate for transforming the healthcare environment to better support both providers and patients.
• CMA
• ROT
• EMT
• Upstate EMS Council
• Greenville Technical College- EMT Paramedic
• Greenville Technical College- Massage Therapy
• American Registy of Medical Assistants
• ASOP
• ASOP
What do you attribute your success to?
“My drive comes from constantly raising the bar I set for myself—and for my family.”
What’s the best career advice you’ve ever received?
“The best career advice I ever received was to never stop fighting for what I believe in, no matter the obstacles.”
What advice would you give to young women entering your industry?
“Never let anyone tell you that you won’t amount to anything—because education alone doesn’t define you. Experience, dedication, and discipline are just as valuable.”
What are the biggest challenges or opportunities in your field right now?
“My biggest challenge right now is advancement. While not having a higher degree creates obstacles, I see them as opportunities to prove that my experience, work ethic, and drive can break through.”