Heather Parker, CPC
Heather Parker is a visionary C-Suites Executive Assistant, also known as an innovator and leader with more than a decade of experience driving excellence, innovation, and growth across enterprises.
Before assuming her current role, Heather served in multiple leadership capacities as an Operations and Practice Administrator providing her consulting services to businesses advancing through roles in client relations and operations while shaping the company’s reputation for administrative policies, programs and procedures, along with implementing compliance, KPI metrics and regulatory requirements. She is also an active contributor to the industry community, while previously serving on
Beyond her corporate achievements, Heather is passionate about professional development, emotional intelligence in leadership, and empowering the next generation of women in facilities management. A published thought leader and speaker, she continues to champion integrity, education, and forward-thinking practices that inspire teams and transform organizations.
• Certified Administrative Professional
• Certified Professional Coder
• St. Petersburg College
• Keiser College
• Graceland University
• Pathfinder Award
• Pioneer Award
• Down Syndrome of Northern Virginia
• Community Church of Ashburn
What do you attribute your success to?
From a very early age, I struggled to decide on what I wanted to be when I grew up. It wasn’t until I was in my early 20's when I began searching that journey as to what my purpose was truly meant to be. I started to develop myself by helping others, one of my biggest passions in life is holistic medicine. That journey led me, and it all evolved from there. I was God led to seek help for some bulging disks I had received when I was injured in car accident. This started me to learn about my own healing journey with natural medicine and through that path, I learned to help heal others with the gift of massage therapy. I began working with amazing Chiropractors who also had a holistic mind set, and from there I started my journey managing and running those clinics. After 7 years, I developed my niche in being able to help other medical and chiropractic professionals with their Operational Management and Billing and Coding, and this is what lead me to developing my consulting business. Helping providers in understanding how to implement policies and procedures, credentialling, good billing and coding practices, and to mostly help them to develop their professional teams with direct hiring and training of those personnel. Inevitably this helped them in turning around and evolving their desire to develop and grow their own businesses with compliance. This in turn is also what helped me in building my own business acumen. I stayed in that profession for over 20+ years, and then God shifted my profession to Aerospace and Defense, a refreshing and welcome change that evolved right before COVID.
What’s the best career advice you’ve ever received?
One of the providers and mentors I was working for said "You know you really have a niche for compliance and doing things right, why don’t you take your skills and start consulting for other medical providers"? It really got me thinking about what direction I wanted to take in my career. In that choice, I went on to start my consulting company help over a dozen medical professionals in my 20+ year tenure into better operational excellence, compliance and auditing, business development and increase revenue. One of the best decisions I ever made in my career next to becoming an amazing talent for one of the best aerospace and defense companies.
What advice would you give to young women entering your industry?
This is an ever changing and evolving industry, make sure you are staying up with all the innovative changes taking place in your area of expertise. Join networking groups, become a part of your companies inclusive and career directed subgroups. Invest in yourself through your companies' educational programs, this will be your biggest investment in yourself. Learn and develop your emotional intelligence and advance your skillset in learning about others social and professional preferences , this is a huge part in taking that leap and shift in developing yourself but also getting to know those that you work with as well.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field right now is navigating the uncertainty and operational impact caused by government shutdowns.
What values are most important to you in your work and personal life?
My mission in life is to live everyday with honesty, Integrity, humility, and unconditional love. To never lose sight of what is most important and to commit every day to leading others with positivity. In my daily career this also allows me to help corporate organizations by leading the efforts to their achievements for better business practices, fiscal achievements, and company growth.