Her Story
About Heather
Heather is a dedicated nursing leader with more than 15 years of experience in post-acute and long-term care. Currently serving as Director of Nursing Services at Oriol Health Care, she oversees the nursing department and clinical operations of a skilled nursing facility, leading a team of approximately 75–80 nurses and certified nursing assistants. Her healthcare journey began in 2010 after earning her Licensed Practical Nurse (LPN) credential through technical education, and through determination, continuous learning, and a commitment to excellence, she has advanced into executive nursing leadership.
Throughout her career with Oriol Health Care, Heather has demonstrated exceptional professional growth, progressing through seven different leadership and clinical roles, including Charge Nurse, Infection Control Nurse, Staff Development Coordinator, Nursing Supervisor, Corporate Onboarding and Staff Development Director, Assistant Director of Nursing, and Director of Nursing Services. Her leadership philosophy centers on supporting staff development, fostering high-quality patient care, and building strong healthcare teams. In 2023, she earned her Registered Nurse (RN) credential, followed by a Bachelor of Science in Nursing (BSN) in 2024, further strengthening her expertise in nursing leadership and clinical excellence.
Heather is an active member of the American Association of Post-Acute Care Nursing and Sigma Beta Tau International Honor Society of Nursing, reflecting her dedication to professional advancement and lifelong learning. Passionate about mentoring healthcare professionals and improving resident outcomes, she is committed to creating environments where both patients and caregivers can thrive. Outside of her professional responsibilities, Heather enjoys hiking, gardening, and spending time with her family, including her children, grandchild, and beloved rescue dog.
Her Interview
Ten minutes with Heather
01What do you attribute your success to?
I would attribute my success to my dad and my stepmom, who was one of the best nurses I knew. They both passed on now, but they were incredibly influential in my career. My husband has also been very, very supportive and helped me get through RN and BSN school. Without their support and encouragement, I wouldn't be where I am today.
02What’s the best career advice you’ve ever received?
The best career advice I ever received was to go back to school. That advice really changed my trajectory, and I'm glad I took it because it allowed me to advance from being an LPN to earning my RN and BSN, which opened up leadership opportunities for me.
03What advice would you give to young women entering your industry?
I would tell young women entering healthcare to get a good mentor. This field isn't for everyone, but if somebody chooses a path in healthcare, it's a very rewarding position. Having the right mentor can make all the difference in navigating the challenges and finding fulfillment in this career.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge in healthcare right now is staffing. It's really hard to keep staff on board. Since COVID hit, the perception of healthcare workers has changed dramatically. During COVID, we were the healthcare heroes, but now people kind of walk all over us. It's been a difficult shift to navigate, and staffing continues to be the primary struggle we face.
05What values are most important to you in your work and personal life?
In my work, positive outcomes are most important to me. I value ensuring that my patients and residents are treated with dignity and respect, and I really try to get to know each one individually. That personal connection and treating people with the respect they deserve is fundamental to how I approach my work. At home, I have to put family first. Balancing my professional responsibilities with being there for my family is essential to me.
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