Her Story
About Heather
Heather Roberson is a logistics and supply chain professional serving as a Team Lead in Account Management at ODW Logistics, a third-party logistics (3PL) company. She began her logistics career with ODW LTS after earning her bachelor's degree and has developed approximately six years of experience in the logistics field. In her current role, she manages transportation-related aspects of the supply chain and supports the movement of goods through manufacturing, distribution, and retail.
Roberson's background also includes more than nine years of customer service experience and previous work as an Inventory Specialist and Pharmacy Technician with CVS Pharmacy. Her customer service experience has helped her approach unexpected situations with confidence and adaptability, while her logistics career continues to provide opportunities for learning and professional growth. She earned her bachelor's degree in Supply Chain and Operations Management through Miami University's Farmer School of Business and holds a Pharmacy Technician Certification.
Outside of her professional responsibilities, Roberson contributes to her local communities through volunteer and community involvement supported by her company. She attributes her success to remaining adaptable, staying prepared to step in when needed, and accepting that the future cannot always be predicted. She values treating others as she would want to be treated and encourages young women entering the logistics industry to persevere, keep their heads up, and continue moving forward despite challenges.
Her Interview
Ten minutes with Heather
01What do you attribute your success to?
I attribute my success to staying adaptable and going with the flow. We cannot always predict what the future will bring, so I try to stay on my toes, remain flexible, and be ready to step in whenever I am needed.
02What’s the best career advice you’ve ever received?
The best career advice I have received is not to take everything too seriously. At the end of the day, as long as I have done what I can, I can accept the outcome and move forward.
03What advice would you give to young women entering your industry?
I would encourage young women entering the logistics industry to keep their heads up, persevere, and never give up. There may be challenges along the way, but continuing to push forward is worth it.
04What are the biggest challenges or opportunities in your field right now?
One of the challenges in the field is inequalities related to demographics. At the same time, these challenges can create opportunities for greater growth, representation, and progress within the industry.
05What values are most important to you in your work and personal life?
The value that is most important to me is the Golden Rule: treating others the way I would want to be treated. I believe this principle should guide how I interact with people both professionally and personally.
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