Imani Frierson, M.A.

People and Financial Controls Coordinator
Metro Nashville Office of Homeless Services
Nashville, TN 37212

Imani Frierson, M.A., is a People & Culture and HR operations professional based in Nashville, Tennessee, currently serving with the Metro Nashville Office of Homeless Services. In her dual capacity as a People and Financial Controls Coordinator, she supports a 50-person public-sector department focused on housing stability and homelessness response initiatives. Her work sits at the intersection of human resources, operations, and social impact, where she helps ensure both workforce effectiveness and the responsible management of public funds tied to permanent supportive housing programs.

In her role, Imani oversees payroll administration, HR policy development, recruitment support, onboarding through enterprise systems, and financial oversight for multi-million-dollar contracts. She also serves as a key liaison between program, finance, and administrative teams, helping to maintain compliance and operational accountability. Notably, she authored the department’s first employee handbook and contributed to internal policy development and diversity and demographic reporting, strengthening transparency, equity, and structure within a newly established government function.

Imani holds a Master of Arts in Management from Avila University and a bachelor’s degree in Psychology from the University of Tennessee at Chattanooga. Her career began in nonprofit and youth-focused programming before transitioning into public sector HR and operations. She is also an active member of Alpha Kappa Alpha Sorority, Incorporated and the Association for Talent Development, reflecting her commitment to leadership, service, and continuous professional growth. Her work is guided by a strong focus on integrity, equity, and building systems that support both employees and communities.

• Inclusion Facilitating Certification
• Conscious Inclusion Facilitator
• Youth Mental Health First Aid

• Avila University - MA

• Tennessee Government Finance Officers Association
• Association for Talent Development (ATD)

• Alpha Kappa Alpha Sorority, Incorporated

Q

What do you attribute your success to?

I attribute my success to perseverance and having strong female role models in my life. I was raised by women, particularly single mothers, who showed me that we are capable of anything we want. Success looks different for everybody, but these women made their dreams come true and worked hard for everything they had. I've never been shown an example otherwise - if I wanted it and I set my mind to it, I deserved it and I could achieve it. They weren't necessarily all directors or in big leadership roles, but they were people who demonstrated that with hard work and determination, you can accomplish your goals. I'm very grateful for having that kind of leadership and those examples throughout my life.

Q

What’s the best career advice you’ve ever received?

The most impactful career advice I've received came from the strong women who raised me. I was told to continue to show up and meet doubt with excellence. I've learned that I'll be in rooms where I earned my seat at the table, and yet I might still feel like people don't respect me for it. But the advice was to let my work speak for itself, because that is undeniable. This is what motivates me even when things get hard and I face adversities. I remind myself that my work speaks for itself, and I speak for myself as well. There are times when you need to advocate for yourself, but your excellence and outstanding work performance is what you meet that doubt with. That's been the guiding principle that has helped me navigate challenges in the workplace.

Q

What advice would you give to young women entering your industry?

My advice to young women entering this industry is don't doubt your capabilities. Trust that you earned your role and your position because they saw what talent, what education, and what experience you have. Doors open for you because you deserve for those doors to be opened, so walk through them confidently. Every day is not going to be easy, and there are times when your voice may not be wholly respected, but as long as it is heard and you keep speaking up and showing up, that is what matters most. Self-doubt is always going to creep in, but remind yourself that you would not be here if you didn't deserve it. You have the capabilities, the education, and the experience that got you to where you are, so trust in that and don't let anyone make you question your worth or your place at the table.

Q

What are the biggest challenges or opportunities in your field right now?

One of the biggest challenges in my field, especially on the financial accountability side, is that sometimes there are pieces to the puzzle that you may not be fully privy to. You'll be aware that something's missing and something is not making sense, but what you can do is ensure that you dot your I's and cross your T's. The challenge is being confident in knowing that certain things are outside of your control, but you control what is within your power. Another significant challenge is that there are not a lot of women, especially younger women, in the finance world right now. On top of that, as a Black woman, I don't see a lot of Black women in my role or similar roles. That can be intimidating at times, but it says nothing to your ability, experience, or capability of doing your job. The opportunity here is that by meeting that doubt with excellence, you help crack open a door for more women that look like you, or don't look like you, to come into that space - people of other genders as well. The goal is to make it a more diverse representation, because historically, finance has been more of a white male-dominated field.

Q

What values are most important to you in your work and personal life?

The values most important to me are integrity, honesty, and a level of selflessness. I always tie myself to work that is meaningful and impactful to human beings - it's always been related in some capacity to social work. These values are what guide me in my current role working with the unhoused population. I believe that we can disagree on how we get to the final destination, but as long as we keep honesty and integrity in there, we can figure it out. Those principles are what matter most to me in both my professional and personal life, and they're what allow me to do work that truly makes a difference in people's lives.

Locations

Metro Nashville Office of Homeless Services

Nashville, TN 37212

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