Influential Woman · Marketing and Media
India Hines
Founder / Beautypreneur Brand Strategist, Hair-on-Call
Cleveland, OH 44135
Her Story
About India
India Hines is a marketing and media strategist with more than a decade of experience spanning journalism, public relations, social media, paid media, and retail media strategy. She began her academic journey in journalism and public relations, later expanding into marketing, which allowed her to merge storytelling with data-driven strategy. Over time, her career evolved from traditional communications roles into performance marketing, where she developed a strong focus on audience-first planning, integrated campaign execution, and measurable business outcomes. This foundation shaped her ability to connect brand narratives with actionable insights across multiple channels.
Professionally, India has held progressive roles across leading organizations in media and technology-driven advertising environments. At Moen Incorporated, she served as a Retail Media Manager, overseeing omnichannel retail media strategy across major platforms such as Lowe’s, Home Depot, Walmart, and Wayfair, while driving improvements in ROAS through media mix modeling and optimization. Earlier, at Glassdoor, she worked in customer success and branding, helping clients execute employer branding campaigns, improve product adoption, and measure return on investment across diverse industries. She also built her expertise at Spectrum Reach, where she developed and managed integrated advertising campaigns across digital, cable, OTT, search, and social channels, supporting both local and regional businesses in achieving measurable growth.
In addition to her corporate experience, India is an entrepreneur and founder of two beauty-focused ventures: Hair-on-Call and Hinesight Media LLC. Hair-on-Call is a virtual platform designed to connect clients with licensed hairstylists for on-demand support, particularly for textured and curly hair needs, while Hinesight Media helps beauty professionals grow into brand-ready entrepreneurs through strategy, content development, and influencer partnerships. She is also pursuing advanced education in marketing analytics and continues to focus on bridging creativity with performance, helping businesses turn storytelling into scalable growth strategies grounded in data, innovation, and real-world impact.
Her Interview
Ten minutes with India
01What do you attribute your success to?
I think I've just had really great mentors who have poured into me, who have wanted me to grow and get better, who have come up with great ideas. Going back to my nail tech and my hairdresser, they were the ones coming to me and being like, start your own business, do it now, like, you're good at it. And I never thought what I do was special - I honestly felt like anybody can do this, like this is not rocket science. So it was kind of that attitude that kept holding me back. But when I was talking to people, they were like, no, you're good, we don't know this information, and you do it in a way that I understand it, so go ahead and pursue. They kept pushing me and finally I was like, okay, I can do this, I'm good! I got rid of some of that imposter syndrome. I've been able to create businesses and opportunities because I was open and flexible and learned new skills. I kept my eyes open for opportunities, whatever that looks like. I also credit mental health support - in the last year I've started therapy, and mental health is so important. I credit that with being able to go back to school and be able to start businesses. Even when you feel like you're a well-adjusted adult, I recommend to everyone to go get a therapist as an investment in your mental health so you can continue to do the things, whatever those things are.
02What’s the best career advice you’ve ever received?
The best career advice I received from my mentors was when they told me, you know what, like, this is not rocket science, like, anybody can do this - but then they corrected me and said no, you're good, we don't know this information, and you do it in a way that I understand it, so go ahead and pursue. My hairstylist and nail tech kept telling me to start my own business and do it now because I was good at it. They helped me realize that I already had the skills and knowledge I needed, and their belief in me helped me overcome my imposter syndrome. I used to think that what I do isn't special and anyone could do it, but they showed me that wasn't true. Their encouragement gave me the confidence to finally say, okay, I can do this, I'm good, and actually launch my businesses.
03What advice would you give to young women entering your industry?
Learn everything. Don't think that you should pigeonhole yourself, because it just pigeonholes your growth, especially when you're starting out. I was so gung-ho that I was gonna do PR and I wanted to do this one thing, and I was just straight on that career path. But there's so many opportunities that have opened up because I was open and flexible and learned new skills. So I will say learn as much as you can - learn your job, learn your boss's job, learn the people's job next to you, and just keep your eyes open for opportunities, whatever that looks like. And don't be afraid to network across your peers, either. People try to network up, like they want to network with the CEO, but sometimes your opportunities come from your coworkers, from your classmates, because they actually know you, they've seen you work. So also just nurture those relationships. You just never know when the next pivot or the next opportunity is gonna come from.
04What are the biggest challenges or opportunities in your field right now?
I have worked with a lot of women in marketing and media, but I will add a caveat to that one - it's not so much more women, I'll add intersectionality. I haven't come across a lot of Black women or a lot of multicultural women in marketing. For instance, at my previous job at Moen, there were 17 of us, and I was the only Black one on the team. But more than half of our team was women, but I was the only Black one. So I don't really see a lot of multicultural women within media and marketing, and I think that's a huge opportunity - to get and let more women of Asian descent, Latin American, Hispanic, and Black and Indian women actually come over and be in this field. Because I think we have so much more to offer and can make media and marketing be so much richer because all our perspectives are different. They're missing a whole perspective, and that's still missing that part.
05What values are most important to you in your work and personal life?
Empowering, mentoring, and definitely paying it forward are really important to me. People have opened doors for me, said yes, and given me opportunities. I always love to say that mentors are not just people you find on the job, they're your friends too. Like my sister-in-law, I love her so much, she is so creative. When I have ideas or I get into a roadblock, I'll talk to her and she's like, you know what, have you thought about doing this? And I'm like, no, I haven't, like that's a good idea. That's my creative problem solver mentor. And then I have another mentor that's like, hey, this is how you work your numbers, this is how you get to the next step for leadership. That's really how I want to be - I want to pour into people and pay it forward for all the people that poured into me. I also can't do any of this with an empty cup, so I carve out time for myself. I love reading, I love going to the movies, and I've learned that I gotta do some things that matter to me. Mental health is so important too - I started therapy in the last year and that clinical support matters.
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