India Hobbs

India Hobbs is a seasoned financial services executive, operations leader, speaker, and entrepreneur based in Greater Cleveland, currently serving as Founder and Executive Director of Operations, Home Care Companions & Associates, LLC. She began her career immediately after high school as an intern at MBNA, one of the largest credit card issuers at the time, which was later acquired by Bank of America. Over the course of more than two decades in banking and financial services, she advanced through multiple leadership roles across relationship management, credit, recovery, and portfolio management, ultimately overseeing complex, multi-billion-dollar portfolios spanning mortgages, deposits, auto loans, credit cards, small business banking, investments, and specialty assets such as boats and RVs. In 2013, she relocated to Delaware, where she expanded her expertise in enterprise recovery and multi-layered portfolio operations, earning a reputation as a trusted financial professional with deep analytical and operational strength.

Her career at Bank of America culminated in executive escalation and client advocacy leadership, including serving as an Executive Escalation Advocate supporting high-level resolution efforts tied to enterprise leadership, including CEO-level escalation pathways. In this capacity, she managed highly sensitive and complex client issues requiring cross-functional coordination, regulatory awareness, and precise decision-making under pressure. Known for her emotional intelligence, problem-solving ability, and calm execution in high-stakes environments, she became recognized for restoring client trust, mitigating risk, and driving resolution in some of the organization’s most challenging situations.

In 2017, India’s life and career took a pivotal turn when she received an unexpected call that her mother had been diagnosed with renal failure. She returned to Cleveland to become her primary caregiver, choosing family over career at a defining moment in her journey. During this time, she founded Home Care Companions & Associates, an organization she describes as her calling—built from her firsthand understanding of gaps in caregiving, workforce development, and emotional intelligence in the home care industry. Following her mother’s passing in 2019, she expanded her mission further, launching initiatives during the pandemic including a contactless care model and Inner City Trades, a 501(c)(3) focused on financial literacy, entrepreneurship, and alternative income education for underserved youth. Today, she leads Home Care Companions & Associates and Inner City Trades while also serving as a director for the Better Business Bureau of Cuyahoga County and treasurer for another nonprofit, continuing her commitment to financial empowerment, community development, and ethical leadership.