Her Story
About Indira
I've been working in the medical field for over 15 years, and my expertise is in revenue cycle management and billing. On a typical day, I'm managing staff, making sure all the providers' billing is up to date, dealing with complicated denials and appeals, and sometimes taking cases to the next level where they go through ALJs and the courts to get them overturned. I go through each account, make sure everything is posted correctly, and try to balance the day out for the provider - anything that comes in and goes out. I currently manage 27 different providers across the United States. I'm also familiar with both front office and back office work, as I completed a degree in medical assisting and used to do back office work. Beyond my medical career, I'm a real estate investor with my husband. We've built over 50 properties from scratch in Texas, and it's been less than 5 years since we started. I design the houses, pick out all the flooring, kitchens, tile, and materials myself. We don't keep them as rentals - we build them, design them our way with our own prints, and then sell them. Right now we're building 4 homes and working on our second remodel house, plus I'm building my own custom home. My weekends are spent visiting construction sites, working with contractors, and going to different warehouses picking out windows, doors, and materials. We hire our own contractors for framing, foundation, and all the work, and we buy our own materials so I can control the quality. We also have a lake property that's vacant where we plan to build our retirement home in 10 to 15 years.
Her Interview
Ten minutes with Indira
01What do you attribute your success to?
Out of high school, my goal was to go to nursing school, but I told my parents I was going to take a year off and travel. My dad said this was not a good idea, that I should go straight into college. But that year, I actually got married to my husband - it's going to be 30 years we've been married this year. The year after that, I had my son. So I was still young, I didn't have a college degree, and it pushed me to go to college and get at least an associate's degree. I was trying to juggle an infant child, daycare, working a full-time job, volunteering at a hospital, and going to school at the same time. That made me - it pushed me so hard to become successful in life. I realized at a young age, I was like, I don't want to struggle. We were living in our own apartment, paying for daycare, we both had car loans, and it just made me - it opened my eyes to where I don't want to live this kind of life. I need to make changes. I have to be successful in life. And so that's what pushed me towards all this success. I'm so happy that we're debt-free now. We have multiple vehicles, we have all these homes, everything - it's all hard-earned money. Nothing is financed, nothing is through loans, it's just all cash flow. At that point, I realized at a young age I was like, I don't want to be paying monthly payments on my cars, I don't want to be stuck in a 30-year mortgage. Our first house we bought, we cashed out on it, and we were young because we struggled and we learned. There was a point in life my husband was working two jobs, I was working two jobs, and that's the thing that kind of pulled us towards where we're at right now.
02What’s the best career advice you’ve ever received?
The best career advice I received was when I was in high school, my freshman year, from a math teacher. I used to be a person that liked to talk in class and stuff like that, and he used to always tell me, 'You're so bright, you have a good head on your shoulder, and don't let other things distract you. Just follow your dreams.' As I got older and more mature, I realized, you know what, I'm gonna just follow my dreams and just go into things. People will always put you down and tell you, like, no, that's a bad idea, don't do that, you're not gonna be successful. So I always, in my mind, I always got that where - follow your dreams, and don't let anyone stop you.
03What advice would you give to young women entering your industry?
I would tell them, work harder and follow your dreams. That's basically just don't let anyone stop you. Just work harder. Sometimes you have to work a little harder to get somewhere in life. Sometimes it's not an easy route. Sometimes you've got to push yourself more and not give up.
04What are the biggest challenges or opportunities in your field right now?
In the medical field, I would say one of the biggest challenges is finding the right employee when I'm hiring people. Nowadays, people don't want to work. And even if they do take a job, they're more like, oh, I want to be remote, or I want to be hybrid, or is it okay if I come in these hours instead of these hours? So those are some of the challenges. A lot of facilities and different medical fields are experiencing the same issue. You hire an employee, and then down the road, you think it's the right employee, but they turn out to be the other way around. I hired a few people last year, and they show up, and then one morning I get a text message saying, my car was stolen, so I won't be coming to work anymore. And I was just like, this doesn't make any sense. Like, do you just quit your job because your car got stolen? There's Uber, there's buses, there's a way around getting to work. There's people that show up, and then a week, two weeks later, you never hear back from them. And it's just like, okay, that's very unprofessional. That, I think, is kind of the trend nowadays, where in a lot of companies, people are experiencing that - it is so hard to find a good, hard-working person. In real estate, the challenges are finding the right contractors and making sure they're gonna do the job correctly.
05What values are most important to you in your work and personal life?
In my personal life, family comes before anything. In work, I look at being fair, doing the right thing in life, and trying to make everyone successful. Not letting anyone down - that's my main thing. I always look at my providers and I'm like, I don't want to let them down. I want them to be more successful, get more value patience-wise, make sure that our money is coming in. So to me, that's very important - being fair and honest, and not just coming to work for a paycheck. I don't look that way. I look at it like, I'm here to make your business good, the same way I'm making my own business good. So if I want to succeed, I want to make sure you're succeeding as well.
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