Ingrid Osorio

A versatile business analyst and digital product professional with experience leading product strategy, system transformation, and process improvement across travel, retail, and financial services. Currently working as a Digital Product Owner at Norwegian Cruise Line Holdings, they bring strong expertise in Agile delivery, business analysis, stakeholder alignment, QA improvement, and cross-functional collaboration. Their background also includes leadership in enterprise optimization, global IT consulting, and customer-focused roles, reflecting a well-rounded approach to driving innovation, efficiency, and user experience.