Her Story
About Isabella
Isabella Meconiates serves as Senior Clinical Practice Coordinator for the thoracic surgery department at Mass General Hospital in Boston, Massachusetts, where she manages surgical scheduling, prior authorizations, insurance coordination, and patient support for nine surgeons. She earned her human resources degree from Elon University in North Carolina in 2024 after transferring there during her studies and completing internships in HR, including one with a wine and spirits distributor. Prior to her current role, she gained foundational experience in a small family physical therapy practice in Marshfield for about a year following her graduation, building skills in medical administration and insurance processes. She is currently halfway through a master's program in healthcare administration while attributing her success to her family, fiance, and service dog Ruby, who supports her daily work. Meconiates values community impact in her role, helping patients navigate complex insurance challenges to access care, and she advises young women to confidently share their opinions in professional settings.
Her Interview
Ten minutes with Isabella
01What do you attribute your success to?
I attribute my success a huge part to my family and my fiance who have been my rocks encouraging me to be courageous and confident and embrace change and lean into fear. Also to my service dog Ruby because I can't do what I do without her.
02What’s the best career advice you’ve ever received?
When I was leaving for Mass General, my boss gave me a piece of advice that has always stuck with me. She told me, “People are going to judge you and may look at you differently, but you have the intelligence, confidence, knowledge, and skills to prove them wrong. Show them who you are, and they will learn that you are so much more than your disability.” That was some of the most meaningful advice I have ever received, and it has stayed with me as a reminder to always believe in myself and never let others’ perceptions define what I am capable of.
03What advice would you give to young women entering your industry?
Don’t be afraid to let your opinion be heard. You’re going to find yourself in meetings, especially in the business world, where there may still be predominantly men in the room. Don’t let that intimidate you or make you question whether your voice belongs there. Share your thoughts, even if you’re not completely sure they’re right. Explain your reasoning, stand strong in what you believe, and be confident in the knowledge and perspective you bring to the table. Your voice matters, so don’t be afraid to use it.
04What are the biggest challenges or opportunities in your field right now?
A huge challenge is that many higher-level positions require both a master’s degree and several years of experience, but it can be difficult to gain that experience when no one is willing to give you that first opportunity. Sometimes it feels like a master’s degree has become the new bachelor’s degree. At some point, you need someone to recognize your potential and take a chance on you. This can be especially challenging in the medical field, where there are high-risk situations and significant responsibilities. Having someone who is willing to trust your education, skills, and potential can make all the difference in helping you take that next step in your career
05What values are most important to you in your work and personal life?
Being in healthcare, I don’t think I could ever work in a role that didn’t have some kind of positive impact on the community. Giving back and serving others is not only meaningful to the people you help, but it also fills your own soul and gives your work a greater sense of purpose. Even something like helping a patient resolve an insurance issue can lift a huge weight off their shoulders. Knowing that I can make someone’s day a little easier, especially during an already stressful time, is incredibly rewarding and reminds me why I chose to work in healthcare.
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