Jackie Golden

Known for combining strategic vision with hands-on execution, enabling organizations to scale efficiently, maximize customer lifetime value, and achieve durable, profitable growth. With over 30 years of a proven track record in the Software Industry as a change agent for building high performing software companies with a proven customer focused strategy that delivers customer revenue growth and expansion with high retention, expansion and profitable services organizations, she has become the “Go To” person for building the Ultimate Customer Success and Services model.

She is a board member, author, speaker and executive coach with a background that includes some of the top software companies such as Hyperion, Cognos, Ascential, IBM, Workfront, Socrata, CoreView, Apty and many other startups. She founded her company, LandNExpand, LLC in 2014. She has a passion for building a companywide customer centric approach for her client’s that has them raving about their results.