Jaclyn Volz
Jaclyn Volz, MSCP, LPC, NCC (she/her) is a Licensed Professional Counselor and the founder of Kapwa Journeys, LLC, a private counseling practice based in Elm Grove, Wisconsin. As both a mental health professional and an adoptee, Jaclyn brings a unique and deeply personal perspective to her work, specializing in adoption, foster care, and permanency-related issues. With over 12 years of experience in the field, she is committed to creating a safe, inclusive, and healing space for clients navigating complex identity, attachment, and trauma-related concerns.
Jaclyn's clinical approach is grounded in authenticity, integrity, and the belief in the transformative power of self-disclosure. She integrates humor, creativity, and compassion into her work to help clients feel grounded—even in the most vulnerable moments. Having completed the Training for Adoption Competency (TAC) through the Center for Adoption Support and Education (C.A.S.E.), she combines evidence-based practices with lived experience to support individuals and families impacted by adoption and foster care.
Beyond her clinical work, Jaclyn is passionate about advocacy, education, and community engagement. She actively volunteers as a mental health advocate and support group facilitator for adoptees and foster care communities. Through Kapwa Journeys, her long-term vision is to develop a framework that equips other professionals to better serve adoptees with trauma-informed, culturally attuned care. Jaclyn’s mission is rooted in honoring each client’s story with empathy and respect, while empowering them to reclaim their voice and identity.
• Training for Adoption Competency
• National Certified Counselor (NCC)
• Alverno College-Masters
• Alverno College-Bachelors
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is: *“Your job is to get people comfortable with the uncomfortable.”* That simple truth has shaped how I show up as a clinician—meeting clients where they are, creating safety in vulnerability, and leaning into the hard conversations that lead to growth and healing.
What values are most important to you in your work and personal life?
Kindness, family, and humility are the values that ground both my work and personal life. I believe in treating others with compassion and respect, showing up authentically, and staying rooted in gratitude. These values guide how I connect with clients, build relationships, and navigate the world—with care, empathy, and purpose.