Her Story
About Jacqueline
Jacqueline Bryan McCoy, LPN is the owner and operator of A Loving Touch Homecare Service LLC, a nurse-led, non-medical home care agency serving Detroit, Michigan, and surrounding communities. She founded the company in 2019 with a mission to provide compassionate, dependable, and respectful care that allows individuals to remain comfortable and independent in their own homes. With more than 16 years of healthcare experience, Jacqueline began her career as a Certified Nursing Assistant before advancing her education and earning her LPN diploma from Athena Career Academy.
As a healthcare professional and business owner, Jacqueline is actively involved in the day-to-day operations of A Loving Touch Homecare Service LLC, including client care, staffing, marketing, and community outreach. Her agency provides personal care, assistance with daily living, meal preparation, medication reminders, companionship, supervision, light housekeeping, respite care, and other supportive services. She emphasizes building trust with clients and families while ensuring caregivers are valued, respected, and prepared to deliver quality care.
Jacqueline is particularly passionate about wound care and plans to continue developing her expertise in this area. She attributes her success to her commitment to helping others, creating opportunities, and giving back to her community. Through A Loving Touch Homecare Service LLC, Jacqueline strives to make a meaningful difference in the lives of clients and their families by promoting dignity, independence, safety, and peace of mind.
Her Interview
Ten minutes with Jacqueline
01What do you attribute your success to?
I attribute my success to my commitment to helping others and creating opportunities for people to succeed. I believe in giving back to my community, supporting those who are less fortunate, and using my position to make a positive difference in the lives of others.
02What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to keep going no matter what. Setbacks are meant to make me stronger, challenge me, and test my resilience. As long as I continue moving forward and remain determined, I believe the possibilities are limitless.
03What advice would you give to young women entering your industry?
Learn as much as you can before you enter into being a business owner. Make sure that your business is structured the correct way. Make sure that you are not in this business because it's a lucrative business but because this is really what you want to do. Educate yourself on everything that is needed to have a successful home care agency.
04What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in my field right now is staffing. There is a shortage of people willing to work in the industry, which makes it difficult to find and retain qualified, dependable employees. Ensuring that I have the right staff in place to provide quality care is one of my biggest ongoing challenges.
05What values are most important to you in your work and personal life?
The values that are most important to me in both my professional and personal life are respect, honesty, effective communication, accountability, and patience. In healthcare especially, patience is essential because it allows me to better understand and support others while handling challenges with compassion and professionalism.
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