Her Story
About Jacqueline
She is an experienced IT business analysis, automation, and AI strategy professional with a strong background in process transformation, RPA, agentic AI, data migration, governance, security, and emerging technology adoption. She currently serves as an Editorial Advisory Board Member at IA FORUM and previously worked as an IT Business Analysis Sr. Specialist at CNA Insurance, where she supported automation programs, AI solutions, platform analysis, and technology strategy. She also served on Automation Anywhere’s Customer Advisory Board, providing product feedback and guidance on automation trends.
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