Jaime Yen

Jaime Yen, PMP®, is a seasoned project management professional with nearly a decade of experience leading complex initiatives across healthcare and higher education. As Senior Project Manager at Highmark Health, she collaborates with healthcare providers and technology partners to optimize electronic medical record implementations, improve reporting capabilities, and streamline system workflows that enhance both operational efficiency and patient care. Her expertise spans project management, learning management systems, process improvement, training program development, and cross-functional collaboration, allowing her to successfully deliver technology-driven solutions in fast-paced environments.

Before joining Highmark Health, Yen built a strong foundation in learning and development, compliance, and organizational effectiveness through leadership roles at Penn Medicine, Rider University, Anne Arundel Community College, and Mount St. Mary's University. Throughout her career, she has led enterprise-wide training initiatives, managed learning management systems supporting thousands of users, developed innovative educational programs, and guided major system transitions using Agile and PMBOK methodologies. A Project Management Professional (PMP®) certified by the Project Management Institute, she is recognized for her strategic mindset, data-driven decision-making, and ability to create scalable processes that improve adoption, engagement, and organizational performance.

Yen attributes her success to the strong community she has cultivated throughout her personal and professional life, including the unwavering support of her husband and a network of mentors and women leaders who have encouraged her growth. She is passionate about establishing best practices, fostering collaboration, and empowering teams through thoughtful leadership and continuous learning. Committed to excellence both inside and outside the workplace, she also serves as a long-time American Red Cross blood donor and is dedicated to making a meaningful impact in every organization and community she serves.