Jakaria Ross
Jakaria Ross is a transformative leader in learning and development, revolutionizing how organizations train from the frontline to the boardroom. As Founder, CEO, and Chief Learning Officer of The Global Training Association (GTA), she spearheads neuroscience-informed, AI-enhanced training strategies that align learning with measurable business outcomes. Jakaria leverages frameworks such as ADDIE, SAM, and Agile, combined with cognitive science and adult learning theory, to create scalable learning ecosystems that drive performance, knowledge retention, and organizational growth across industries worldwide.
With extensive experience leading enterprise-level initiatives, Jakaria has served as Global Customer Success Learning and Design Consultant for DeepHow, Content Manager at Cardone Ventures, and National Senior Instructional Designer at Curaleaf, among other strategic roles. She excels at building high-impact programs that reduce churn, enhance customer and employee experiences, and integrate emerging technologies to optimize training ROI. Her expertise in organizational development, instructional design, and data-driven learning positions her as a thought leader in the evolving field of corporate training.
Jakaria is also an academic and certified professional, currently pursuing a Doctorate in Global Business Administration and Leadership, and holds a Lean Six Sigma Black Belt along with Social and Behavioral Research Certification. She is passionate about designing human-centered, ethically grounded training that empowers employees and leaders alike. Jakaria’s mission is to enable organizations to close workforce readiness gaps, build strong cultures, and transform learning into a strategic driver of performance and business success.
• Lean Six Sigma Black Belt (ICBB)
• Social and Behavioral Research
• Finance Essentials
• The Data Science of Using People Analytics
• Instructional Design: Working with SMEs
• Social & Behavioral Research Certification
• Walter Cronkite School of Journalism and Mass Communication at Arizona State University - Bachelor of Arts - BA, Innovation
• Arizona State University - Edson College of Innovation - Master's degree, Master of Innovation with Healthcare emphasis
• California Intercontinental University - Doctorates of Business Administration, Global Business Administration and Leadership
• Articulate 360 Storyline Certification - Issued by Association for Talent Development
• Talent Development Association
What do you attribute your success to?
I attribute my success to faith, which has guided me through challenges and shaped the decisions I make both personally and professionally. It provides a foundation of resilience and perspective, allowing me to navigate obstacles with confidence and purpose.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to love and learn the systems around me. Embracing this mindset has allowed me to understand the bigger picture, work more effectively, and create meaningful impact in every role I take on.
What advice would you give to young women entering your industry?
My advice to young women entering this industry is to take the time to practice and refine your skills, and don’t be afraid to offer them freely to gain experience and build confidence. Investing in yourself early on lays the foundation for long-term growth and success.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges—and opportunities—in my field right now is sourcing credible information. Ensuring accuracy and reliability is essential, and those who can consistently identify and leverage trustworthy sources are well-positioned to make a meaningful impact and stand out professionally.
What values are most important to you in your work and personal life?
The values that are most important to me in both my work and personal life are faith, integrity, and collaboration. These principles guide my decisions, shape my interactions, and help me build meaningful, trusting relationships while staying true to my beliefs and purpose.
Locations
The Global Training Association
Scottsdale, AZ 85255