Jalisa Jackson

Jalisa Jackson serves as Refund Compliance Manager at Hello MD, a role she has held for approximately seven months. In this position she is building the company's refund compliance department from the ground up in support of the No Surprise Act. She brings nine years of experience in revenue cycle compliance, having previously worked at Regional One Health where she handled billing and coding, managed provider contracts, and ensured the accuracy and timely payment of health claims. Jackson began her career in an entry-level collector position and advanced through hands-on learning without initial formal credentials. She is currently enrolled at Western Governors University pursuing a bachelor's degree in health information management. Outside of work she coaches her daughter's competitive soccer team, leads a community outreach exercise program in local parks, and donates to shelters with her daughter. She values accountability and open communication above all and advises young women entering the field to take a leap of faith, avoid fitting into others' boxes, and simply be themselves.