Her Story
About Jamie
I've been in the medical field for 18 years now, with the last 8 years dedicated to wound care. I just started with ReAPLEX about 30 days ago after my previous role with ConvaTec was eliminated due to CMS taking away reimbursement for skin substitutes - something that hit physicians and hospital systems really hard across the United States. Now I work with an incredible technology that's 100% autologous, meaning it's made from the patient's own blood. We take the patient's blood, put it in a centrifuge with our patented 3C patent, and within 20 to 25 minutes it creates a patch for diabetic foot ulcers. We're seeing patients heal in 5 to 6 weeks, sometimes 8 weeks. It's point of care, so there's no infection rate. I cover the entire state of Michigan, going from wound clinic to wound clinic, hospital to hospital, from 8 in the morning until sometimes 8 at night. I'm either prospecting and finding physicians or I'm in with a doctor going patient to patient, walking clinicians through the process. I don't physically draw the blood or apply the dressing, but I work closely with nurse practitioners and doctors, and I get to connect with these patients every week. I'm a road warrior, but I'm also a mother of two - Jackson and Isabella - and my husband is a pilot, so it's definitely a balancing act. What I love most about my career is the mentoring I've done throughout every company I've been with. Whether I had an executive position or was just a field rep, I've taken it upon myself to take people under my wing who were starting out in the medical world and didn't know anything about it. I think teaching is in me - I started off as a pilot and became a certified flight instructor, so that teaching background carried over into the medical space.
Her Interview
Ten minutes with Jamie
01What do you attribute your success to?
I would say everyone that has surrounded me and supported me throughout my career. I think I owe a lot to my mom and my dad, more than anything, honestly. Obviously, as years have gone by, my husband too. But my mom, my dad, and my brother really surrounded me and supported me and gave me that opportunity to just kind of open my eyes to different things. Like right now, I'm starting to write a book. I'd like to say they are the core of why I am the way I am, who I am, places I've gone, the pushes I needed. Yeah, just, they're always there.
02What’s the best career advice you’ve ever received?
This one's from my mom - there's always gonna be something. There's always gonna be something, and you just have to keep going. And God, is she right. It's so true. Day-to-day, there's always something, and you just can't let it fester, and you can't let it stress you out, because you're not the only one in the world with that same problem, with those same issues. And you just gotta keep moving forward, because I can't tell you how many times I've called her, and she's like, do you know how many people right now are sitting in their car saying the exact same thing you're telling me? You're not alone in this world. You are not alone.
03What advice would you give to young women entering your industry?
I'm a very due diligence person. I like to get my ducks in a row before walking into anything. I think that doing research on every sort of position there is in the medical field is very important, because if you're not wrapping your brain around being in an OR all day long, then there's so many different other avenues you can go. There's so many different avenues - you can be a pharmaceutical rep, you can be an endoscopic rep. I would say your research would be the biggest thing. Do your due diligence, talk to other people. I think peer-to-peer is amazing. I have leaned on all my connections through LinkedIn, I can't tell you how much, and I've called and just reached out and had conversations with individuals, not necessarily for a job position, just asking how do you feel about your job? What is it that you do? What does your day look like? Is that something that I could put into my life? I would make the right calls, look at your life, look at what's most important to you, and you really can work around that to find that position that you would want in this space.
04What are the biggest challenges or opportunities in your field right now?
The biggest challenge in my industry right now is 100% what we have been going through with selling from what had happened with CMS. When they took away reimbursement, the doctors are very hesitant right now to talk about anything that's related to a skin substitute. Well, I can say we're not a skin substitute, but they're so nervous, even though they're getting reimbursed still from us. They are just very, very hesitant. So you have to have the conversation so lightly and in the most correct way with these PAs, NPs, MDs, whoever it may be that you can get in front of, because of the fact that they've gotten hit so bad that private practices are in so much debt right now because of all this. And they don't just go from the private practice, they go from the private practice to the hospital setting, so they're bringing that burden with them. We, unfortunately, as reps, are having to deal with overcoming that challenge - saying okay, we understand where you're coming from, but we also need you to understand we're not a part of that world. Even though in your mind what I'm putting on your patient looks like a skin substitute, we're not. You can breathe. You're still gonna get reimbursed, and you're gonna get reimbursed at a really good rate. Healthcare is changing all the time. Everyone's going through it. It doesn't matter what type of industry or what you're selling. But for me as a rep in this particular space I'm in, that's my biggest avenue right now that we're trying to barrier down.
05What values are most important to you in your work and personal life?
Respect and integrity - I think those are my biggest two that I lean on for core values. I think those are just ones that people will say a lot, but I don't think they follow through with it. I think you have to kind of step outside your comfort zone almost and have that kind of talk with yourself, have that self-respect, have that discipline. And that trust. So if you have that trust and discipline and respect, you have that identity and value of yourself. And if you have that, it feeds off into who you're surrounding yourself by and who's surrounding you. And passion. I'm a very passionate person. I think that's a big valuable value in my life.
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