Jamie Donald, Senior Area Sales Manager on Influential Women

Influential Woman · Building Materials Sales

Jamie Donald

Senior Area Sales Manager, GE Appliances, a Haier company

Palm Beach Gardens, FL

Certifications · Degrees · Memberships

Degree Associate's Degree in Interior Design Degree Art Institute in Fort Lauderdale Member Treasure Coast Builders Association

Her Story

About Jamie

My background is in interior design - that's what I went to school for and got my degree in. After graduating in 2013, I realized I hated the drafting aspect and sitting in an office all day. I really liked the outgoing, relationship-building side of projects, so I pivoted into building materials sales. I started in roof tile, which doesn't sound sexy, but it got me into the industry. I managed showrooms and helped coordinators develop processes while working with builders and designers. From there, I worked for a flooring distributor importing tile from all over the world, focusing on multifamily and commercial spaces. Then I moved to Cosentino, a surfaces company from Spain, working on specifications with big firms in hospitality and high-end luxury design. Now I work for GE in their contract division, focusing on national contracts with single-family builders. I've always been very strategic about who I work for - I want to represent brands I believe in. What's made me successful is that I've kept all my relationships over the years. I've never been a pushy salesperson, just a people person. I give honest recommendations, even if it means telling a client my product isn't the right fit for their project. I think people appreciate that honesty. I've really concentrated on being a staple in my market - Palm Beach County and the Treasure Coast - being dependable, reliable, and present for the local design community and builders.

Her Interview

Ten minutes with Jamie

01What do you attribute your success to?

I really attribute my success to relationship building. Everybody talks about sales and products, but at the end of the day it's really about relationships. What I've found is that I've stayed in touch with all of my clients and customers, and that's what has made me successful and approachable and desirable for recruiters. I've kept those relationships even as I've moved between companies. I've always been genuine and believed in the brands I represent, but I've never pushed products. There are projects where I'll say, 'I actually don't think this is a good fit for you, and this is why.' I think people appreciate the honesty. I've never been a pushy salesperson, I've just been a people person. I've also been consistent, reliable, and dependable - being a staple in my market, concentrating on Palm Beach County and the Treasure Coast, and being present for the local design community and builders.

02What advice would you give to young women entering your industry?

I would say trust yourself. You know more than you think you do. Be open to learning, but trust that you are capable and be confident in who you are. I think as women and as people in general, everybody struggles with being confident in who you are and what you have to bring to the table. It's easy to get intimidated, especially when you're just coming into your own in adulthood and still figuring yourself out. I'm going to be 35 this year and I'm still figuring myself out. Even after becoming a mom, you're changed - I'm figuring out who I am now as a mom. You're going to continue to add layers to who you are as you grow, so be open to that and stepping into that, but also be confident in who you are in that moment. Be a little bit fearless in the sense that you can do whatever you set your mind to. If you're working hard, if you're putting the time in, if you're being committed and not making excuses for yourself, you can go so far. Don't ever doubt that.

03What are the biggest challenges or opportunities in your field right now?

I think right now the changing market is always a challenge, whether it's a good market or a bad market. When it's a good market, you're focused on getting quantity and everything out. Right now, for our national single-family builders in my division, the biggest challenge is the rates and home sales. That affects everybody who's part of the building process - we're just one vendor for them, but it affects everything. I think the biggest challenge is really trying to maximize our value to our partners during a time where they're struggling, and figuring out how we can help the best that we can. It's about maximizing our value to our builders and our other partners that we do projects with in a time where things are difficult for them, given rates and sales.

04What values are most important to you in your work and personal life?

We're very faith-based. I grew up Catholic and our boys are being brought up that way too. Even if you're not a person of faith, I think the biggest thing for us is being kind, respectful people and treating everybody in that way. Always showing respect, showing eye contact, showing that you care, being present in the moment. For our family, obviously being good to each other, taking care of each other, being there for each other, but also the people around us too. When you come in contact with somebody, being good, kind, respectful people is what matters most.

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