Janette Pfisterer

Janette Pfisterer is a seasoned health insurance and employee benefits professional with nearly 20 years of experience helping employers develop innovative benefits strategies that support employee engagement, retention and well-being. As Client Relationship Manager for National and Major Accounts at Blue Cross Blue Shield of Massachusetts, she manages and expands relationships with some of the organization’s largest employer groups, including clients in higher education, biotech and pharmaceuticals, and retail. Her expertise spans client relations, business development, employee benefits design, strategic planning and the implementation of innovative health and pharmacy solutions.

Throughout her career, Janette has built a reputation as a trusted partner, top-performing sales professional and mentor. She began her career on the brokerage side before moving into carrier roles with UnitedHealth Group and Blue Cross Blue Shield of Massachusetts, where she has consistently exceeded sales goals and earned recognition including the President’s Club Award. A Certified Employee Benefits Specialist (CEBS), Janette uses data, claims trends and market insights to develop strategies that align health plans with employers’ goals. She is particularly passionate about expanding access to preventive cancer screenings, infertility resources, women’s health benefits and support for LGBTQIA+ employees.

Beyond her professional accomplishments, Janette is deeply committed to advocacy, compassion and community service. Her personal experience with her sister’s pancreatic cancer journey has strengthened her dedication to cancer prevention and awareness, including support for the Pancreatic Cancer Action Network, while she also volunteers with organizations such as Hope and Comfort. As a working mother of two daughters, Janette advocates for workplace flexibility and believes women should not have to choose between meaningful careers and being present for their families. She strives to lead with empathy, maintain strong relationships and serve as an example to the next generation of women that professional ambition and family can coexist.