Janice Carter
Janice Carter is a seasoned operations and quality assurance leader, currently serving as Lead Process Technician at Amazon Project Kuiper. With a Bachelor of Science in Nursing from Velez College, she brings a unique combination of analytical precision, leadership, and process improvement expertise to every project she undertakes. Janice has a proven ability to drive operational excellence, enhance product reliability, and foster a culture of safety and quality across high-performance teams.
With over a decade of experience in quality assurance and operations, Janice has held progressive leadership roles at Amazon, Cornerstone Building Brands, and other organizations. She is particularly recognized for her ability to improve performance metrics, exemplified by her achievement at Cornerstone, where she helped elevate quality scores from 80% to 96%, earning the team their first quarterly bonuses in over ten years. Her focus on process optimization, training, and cross-functional collaboration enables her teams to exceed expectations and deliver measurable results consistently.
Beyond her professional accomplishments, Janice is deeply committed to mentorship and team development. She finds fulfillment in guiding colleagues, fostering growth, and sharing insights gained throughout her career. Passionate about continuous improvement in both people and processes, she seeks opportunities to inspire others while driving meaningful, lasting impact in every aspect of her work.
• Velez College - BS
What do you attribute your success to?
I attribute my success to strong leadership, personal accountability, and an openness to learning. I’m committed to having the difficult—but necessary—conversations that drive growth. Maintaining a positive attitude, setting high standards, and continuously challenging myself and those around me to improve have been key to achieving meaningful results.
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received came from my mother, an obstetrician-gynecologist, who taught me the importance of striving for excellence, cultivating resilience, and always working to become the best version of myself. Throughout my career, I’ve also been fortunate to have mentors who challenged me to step outside my comfort zone and encouraged me to pursue continuous growth.
What advice would you give to young women entering your industry?
I would advise young women entering this industry to give their best in every task, no matter how small, stay open to learning, and maintain a strong work ethic. Embrace challenges, stay positive, and remember that consistent excellence builds long-term credibility and creates opportunities for growth.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges I see in operations and manufacturing is driving change while managing large teams and complex systems. At the same time, I see significant opportunities in process optimization, fostering a leadership-driven culture, and promoting continuous improvement—especially for women stepping into technical and operational leadership roles.
What values are most important to you in your work and personal life?
The values most important to me in both my work and personal life are excellence, integrity, growth, and responsibility. I believe in showing up fully in every role, no matter the task, and leading by example. These values guide my commitment to my team’s success as well as my own continuous professional development.
Locations
Amazon Project Kuiper
Everett, WA 98204